Underwriter

13 hours ago

Auckland City, New Zealand AIA Full time

BELIEVE IN BETTER
Do you believe in financial wellbeing as a driver for a better, healthier, more sustainable future?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. As the largest listed company on the HKSE, we’ve been proudly making a difference across Asia for over a century. And as we look to build on our legacy, we need great Underwriters who want to be part of something bigger. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that sounds like you, read on.

The opportunity:
Excel in new business onboarding by delivering exceptional service to our partners and customers, all while maintaining the highest standards of quality and safeguarding AIA from undue risk.

Key responsibilities include:
- Assessing all cases within individual queue and/or tasks allocated.- Working quickly and efficiently through assessments without compromise.- Ensuring underwriting decisions are sound and fair, customer-centric and based on appropriate AIA underwriting guidelines and philosophies.- Determining the appropriate policy terms and conditions.- Reviewing complex cases with Underwriting Managers and/or the Chief Underwriter when necessary to make a business decision.- Establishing and building effective and meaningful working relationships with all internal and external stakeholders.- Responding to all requests, issues, and questions in a timely professional manner.- Effectively explaining underwriting decisions with all required stakeholders/partners to facilitate policy conversion.- Inputting all comments, information and relevant notes in appropriate platforms used by the Underwriting Team.

Ideally, you'll bring:
- At least 3-5 years’ experience in medical and financial underwriting.- Exceptional communication skills (verbal and written), with the ability to negotiate.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
- Opportunities to grow within the business through internal mobility- Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge- Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more- A supportive and inclusive workplace- Flexible working arrangements.


We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

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