Intermediate Product Designer

Whip Around was born in 2016, originally to help freight companies in New Zealand tackle their paper-based compliance burden. It was whilst working for some of the globe’s largest freight companies, that co-founder James saw first-hand how much time paper was costing fleet managers every day. Within a year, the US market was calling loudly and the founders Tim and James were spending more time on planes and traversing the American market than anywhere else. Whip Around now has offices in Auckland, New Zealand, Charlotte, North Carolina and San Diego, California servicing our customers from coast to coast in the US and around the world.

Team culture is at the heart of our success, with personal improvement being just as important as company outcomes. We now boast a senior leadership team with experience from numerous successful global businesses and continue to double down on our vision to bring simplicity and efficiency to fleet management and compliance.

**Why this role is important to us**

Our people are key to our success. Building great solutions for our customers is at the forefront of everything we do. To help us continue to deliver customer value at speed, we are looking for an Intermediate Product Designer who will work directly with our Product Team & Engineering Team.

**Success in this role will look like...**
- Solving unique real-world problems as part of a high functioning cross functional team
- Providing guidance and recommendations on the appropriate utilization of existing design components versus creating new ones, ensuring a well-balanced approach.
- Demonstrating a flexible mindset and adaptability to thrive in a fast-paced startup environment, focusing on delivering valuable experiences to our customers.
- Consistently delivering high-quality design work that meets or exceeds project goals and customer needs
- Collaborating effectively with different teams, including product managers, engineers, customer support and sales to create to create innovative and cohesive designs that meet objectives
- Contributing to further growth of our product design system and recommendations on best practices that improve efficiency and lead to a more consistent overall experience for users of our products
- Actively seeking out and incorporating user feedback into design decisions, and advocating for user-centric design throughout the product development process
- Willingness to learn about our customers, competitors and the broader market, and using this knowledge to inform design decisions that drive business results
- Communicating effectively with stakeholders at all levels to build buy-in and support for product design decisions
- Making strategic visual design and user experience decisions that drive Whip Around towards its product vision
- Successfully managing multiple projects and priorities, and delivering work on time

**Requirements**:

- Knowledge of design principles, user experience (UX) best practices, and interaction design patterns, as well as an understanding of the latest design trends and emerging technologies.
- Knowledge of CSS is a huge plus.
- Experience collaborating with cross-functional teams, including product managers & engineers to create and deliver successful products.
- Strong communication skills, with the ability to articulate design rationale to stakeholders and customers, as well as the ability to give and receive constructive feedback.
- A strong understanding of business strategy and how design can support it, as well as experience using qualitative and quantitative data to inform design decisions.

**Experience**
- Tertiary design qualification (or equivalent experience)
- 3+ years experience working on digital products and experiences (ideally SaaS products)
- Experience with Figma, CSS and theming UI libraries.
- Experience creating interactive prototypes (typically in Figma) to help align understanding with internal stakeholders and also use prototypes to test design concepts with our customers.
- Experience conducting user research and usability testing to inform design decisions and validate product concepts.

**Benefits**
- Twelve weeks additional paid parental leave
- Birthday leave - goes without saying, no one wants to work on their birthday
- Regular Team events and activities
- Free Lunch Monday's (plus a snack-filled office pantry)
- Flexible working options - we understand you have a life and family outside of work and we support that

**Our Values**

Each of us at Whip Around are committed to living and breathing our Values in everything we do. At Whip Around you will become part of a culture that’s committed to helping you become the best version of yourself. Whip Around is dedicated to our people
- Be the Best You
- Be the Driver
- Provide Clarity
- Manaakitanga
- Don’t Drop the Trophy

Whip Around is reviewed 4.3/5 on Glassdoor Check out our Glassdoor to hear from some of the team about what it's like to work at Whip Around.