Reception Administrator

1 day ago

Remuera, New Zealand Skin Institute Full time

Skin Institute specializes in services for Skin Cancer treatment, Veins treatment, Dermatology, Cosmetic Surgery and Appearance Medicine.

We are looking for an experienced** **Medical Receptionist to support our busy Clinic team in Remuera. Supporting a team of doctors, nurses and specialist medical providers, this busy and challenging role is pivotal in welcoming patients and providing excellent administrative support for the patient journey.
- Confident and polished, with a friendly and professional manner
- Great with people and can build strong relationships with a wide range of stakeholders
- Conscientious and organised with excellent attention to detail
- Capable of managing multiple priorities with a strong sense of urgency
- Team focused and able to ‘muck-in’ and help out wherever needed
- Quick learners with previous experience using Patient Management Systems

**What a normal day looks like**
- Greeting and checking in patients, always providing top-notch customer service
- Managing appointment bookings in person, online and over the phone
- Invoicing payments, processing medical insurance and ACC claims, and following up debtors
- Maintaining and updating patient records ensuring information is accurate and complete

The Reception Administrator role provides the opportunity for continuous learning and development, with full support from our team of Receptionists and Group Administrators. It’s a role you can make your own, while still working alongside a great team of like-minded professionals.

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