Station Support Officer Lh

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

**Station Support Officer - Lower Hutt**
- **Based in Te Awa Kairangi Hutt Valley**:

- **Band D**:

- **Permanent/Full time**:

- **Police Employee**:

- **Nationally Advertised Vacancy**:

- **JR 5226583**

**E tu ki te kei o te waka, kia pakia koe e nga ngaru o te wa.**
- Stand at the stern of the canoe and feel the spray of the future biting at your face _

**Mo te tunga | About the role**

Station Support Officers (SSOs) are the very heart and soul of a Police Station. They are the face of the station, and they ensure that the Watchhouse is running smoothly. PST staff rely heavily on this role to assist with day-to-day functions especially around front counter complaints, found property, exhibit management and general office administration as required.

This role will be predominantly based at Lower Hutt Police Station, but there will be times you will be required to work at Upper Hutt Police Station on an ad-hoc basis.

In the past this role has been required to work some late shifts and weekends however we are in the process of transitioning to a Monday to Friday 8am to 4pm roster.

**Key Accountabilities**:

- The ability to deal with a wide variety of individuals in a customer services environment
- Outstanding customer service skills and the ability to work hard in a team environment
- Effective time management
- Excellent verbal and written communication skills
- Professionalism - Taking pride in representing Police and making a difference in the communities we serve.
- Resilience and the ability to work and contribute as part of a team
- Supportive of one another - Supporting our colleagues across every function and level of Police.

**He aha taau e kawe mai | What you'll bring**

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

**Whakaritenga motuhake | Special requirements**
- The ability to obtain a comprehensive First Aid certificate

This role is set at **Individual Contributor level**, this means your key purpose is "to deliver or enable others to deliver Our Business".

**To view the position description for this role please copy and paste this link into a new browser**:
**Mo tatou | About us**

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

**_To view more detailed information about our recruitment process along with further details about requirements please click below link:_**

Applicant Information Pack (External)

**Utu a-tau | Salary**

This position is covered by a collective agreement and salary will commence between $69,337 and $72,430 dependent on skills and experience relevant to the role.