Operations Coordinator

2 weeks ago


Mangere, New Zealand World Courier Pte Ltd Full time

***:
Communication link between our customers, suppliers, government authorities and Operations / Customer Service. The holder of this position must fulfil his obligations in such a way that: all tasks in his position are completed in a correct, timely, rapid and cost-efficient manner; the instructions of dispatching / operations / customer service are carefully attended to; all tasks are fulfilled according to corporate policies and procedures; the needs and expectations of the customer are considered and fulfilled; all relevant and applicable regulations and guidelines are adhered to (e.g. ADR / IATA).

**PRIMARY DUTIES AND RESPONSIBILITIES**:

- Loads, unloads of packages scheduled for pickups/deliveries
- Checks correctness and completeness of consignment during pickups/deliveries
- Consults with dispatching on best route available for a timely delivery/pickup
- He must make sure that the House Way Bill is properly completed by shipper and/or consignee
- Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability; verifies good order of packages and/or envelopes
- Provides a communication link between customers and office staff. Any customer feedback must immediately be reported to operation
- Assure that all tasks assigned to him is fulfilled in a correct and timely manner
- Must maintain excellent cooperation with other team members
- Must be courteous with all customers and must always use proper language
- Must be dependable and avoid unexcused absence
- Must be presentable, wear clean clothes and well-kept at all times
- Always follow safety of work

**REPORTS DIRECTLY TO**:
Operations Manager

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Mangere, Auckland: Reliably commute or planning to relocate before starting work (required)



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