Membership Engagement Manager

7 days ago

Auckland City, New Zealand New Zealand Government Full time

Fulltime, Permanent
- Auckland based

Qualmark is New Zealand tourism's official quality assurance organisation and is 100% owned by Tourism New Zealand. When a business displays the Qualmark symbol you can be assured that it has met stringent quality and sustainable business standards.
What will you be doing | Ngā whainga
This role is responsible for Qualmark's membership engagement strategy and is critical in connecting Qualmark with its 2,000+ members. The role reports to the General Manager Qualmark and works closely with the wider Qualmark team.
You will be required to develop and execute Qualmark's membership engagement strategy to ensure there's ongoing value for Qualmark members. You'll work alongside the Qualmark team to develop opportunities, ensure Qualmark members are communicated with, and they have access to information, content, tools and resources.
In addition, through Qualmarks partnership with Tourism New Zealand, you will work with the various teams both locally and globally, to communicate any updates about Qualmark members for inclusion in content and events.
The role will directly contribute to the achievement of the organisation's goals of enriching Aotearoa NZ, industry and manuhiri.
What you will need | Ngā pūkenga mō tēnei tūranga
- A proven track record in leading engagement with a medium to large membership base.
- Experience in developing and executing both internal and external communication
- Excellent written communication skills.
- Experience across digital channels ie social, SEO, EDM, website's.
- A strong partnership focus
- Thrive on building a strong rapport with members and key stakeholders.
- Able to take a forward thinking and passionate approach to delivering great value to members.

Sound like you | Māu rānei
This leadership role presents a great opportunity to be part of an exciting time of change and growth in the organisation.
At Qualmark we are deeply connected and care for each other and New Zealand and we work together with our global whanau to deliver extraordinary work. When you join Qualmark you become part of a fun, global team that has shared goals of enriching Aotearoa NZ, industry and manuhiri.
Our Qualmark team embraces a flexible working arrangement, which means balancing time working in the office and working from home.
Come join us | Hono mai ki a mātou

**Applications close**: Wednesday 7th June

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