Trade Account Manager Support

6 hours ago

Auckland City, New Zealand Mitre10 Full time

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope. As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training. Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant. **About the job** Competitive salary and range of employee benefits; On-site role located in Albany; Permanent, full-time opportunity (40 hours per week). Monday to Friday (07:00-16:00). Our dynamic team is dedicated to delivering top-quality products and unparalleled service to our customers, ensuring a seamless and cost-effective Trade experience. This is your opportunity to advance your career within our prominent "big box" store format. **About the role** As we continue to uphold our commitment to excellence, we're seeking a skilled sales coordinator / sales administrator to seamlessly transition into the role due to the departure of a valued team member pursuing new career horizons. You would report to the Trade Manager of Mitre 10 MEGA Albany and your role will be pivotal in providing outstanding customer service and adept administrative support to our successful Trade Sales team and customer base. **What will you bring?** - You would have a minimum of 2 to 3 years’ experience working in a high-performing, busy trade environment in a support capacity. - You would have an operational knowledge and understanding of the supply chain process - You would be a communications whiz managing multiple relationships efficiently and effectively with internal and external stakeholders, customers and suppliers alike. - You would be known for your organizational and time management skills as well as your methodical approach to work. - You would be sales driven and pride yourself in being a customer focused professional - Words like resilience, tenacity and continuous improvement would accurately describe you - You would have the ability to work under pressure and prioritize effectively - You would have a high level of IT competence - Additionally, possession of a Full Class 1 New Zealand Driver’s license would be advantageous **What would your day involve?** - Generally, your day could include procurement, preparing tenders and quotes, maintaining quote data and identifying trends, following up on con-converted quotes, price negotiation & invoicing, taking and processing orders, dealing with client enquiries and organizing transport for direct to site orders basically following orders through from inception to delivery. - You would be working independently and as part of a wider team on both day-to-day accountabilities and project work. - Proactively provide solutions to prospective and existing customers, by exploring their needs and recommending solutions as appropriate - Contribute to a collaborative atmosphere with a positive, helpful and friendly attitude

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