Business Portfolio Manager

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Business Relationship Manager - ICT
- Based at Police National Headquarters (Wellington) and the Royal New Zealand Police College (Porirua)
- Grade 20
- Multiple positions
- Permanent, Fulltime
- Open to Police Employees & Constabulary applicants
- Nationally Advertised Vacancy
- JR 4028861

About the role

An excellent opportunity has arisen with two permanent roles available in the ICTSC Business Relationship function which is part of the Business Enablement Group.
The Business Enablement Group's main functions include developing a portfolio of Technology initiatives that meet business needs, identifying opportunities from partners and other agencies that can be applied to Police, aligning operational priorities, business relationship management, integrated planning of financial and human resources, and management of key Police ICT enabled Programmes and projects.

As the Business Relationship Manager (BRM) you’ll work closely across Polices operational business to:

- Partner with and be the key point of contact for Police operational units who want to engage with ICT to enable improvements to their business, helping to define business problems and high-level requirements ultimately delivering the Police outcomes under “Our Business”.
- Act as the ‘front door’ into ICT for initiating technology enabled initiatives, matching requirements to existing technology solutions or investigating innovative new concepts, making it easy for all areas of Police to collaborate with ICT to deliver effective technology solutions that meet business needs in a complex and rapidly changing ICT and business environment.
- Engage with all Police Executive areas to build relationships and ensure their understanding of business processes, roadmaps and drivers.
- Bring together a holistic view of Police business and ICT strategies to leverage ideas, identify efficiencies and maximise the benefits of ICT solutions.
- Foster business confidence and provide the role of ‘trusted advisor’ during the pipeline and concept stages of projects, retaining some oversight to the delivery of projects once they are underway.
- Maintain relationships with strategic suppliers to keep abreast of developments in other industries and ensure Police future requirements are proactively considered.
- Work collaboratively with peers from other government agencies to share and leverage ideas and identify opportunities for collaboration.
- ERP (Finance /HR / Payroll), Workforce Management and/or Training and Development systems
- An appreciation of IT Systems.
- Manage stakeholder expectations
- Excellent writing skills able to develop and work with the business groups to develop Investment Proposals, Business Cases and Strategic Plans.

What you’ll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

To be successful in this role the Business Relationship Manager will be competent regarding:

- Good written and verbal communication skills, including speaking, listening, meeting facilitation and presentations
- Building valuable relationships with all levels and types of stakeholders
- Collaboration skills, involving the right people at the right time and managing expectations
- Some knowledge and a keen interest in the use of ICT services and capabilities
- Strategic thinking, bearing in mind the big picture and future requirements
- Some knowledge of different NZ Police operational business areas
- Core competencies at manager level in the areas of Communicate, Partner, Solve, Innovate
- A customer first service focus and an enthusiasm for this interesting and challenging role.

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

We will ask you questions based on “How we will deliver Our Business - Core Competencies” and the appropriate role level.

These questions will be unique and specific to the role, focusing on the asp