Head of External Relations

**A great place to work. With great work to do.**

Ours is a meaningful and impactful role, as a kaitiaki (caretaker) of the financial services sector in Aotearoa. We oversee a market that does right by everyone, ensuring better outcomes for all New Zealanders. Our role as a kaitiaki is brought to life by our values; Look to the Horizon, Help the Team Work, Make the Calls and Open Hearts, Open Minds.

**Te Tūranga | The role**

As the **Head of External Relations and Communications**, you'll shape how the FMA connects and engages with the world around us. This is a strategic leadership role where you'll lead and guide how we show up, ensuring our voice, relationships and delivery all contribute to achieving our organisational outcomes.

You'll lead our approach to external engagement across government, media, and key stakeholder relationships, ensuring we're connected, credible, and proactive in how we communicate and collaborate.

Key responsibilities include:

- Leading the development of external relations and communications strategies that align with the FMA's strategic priorities and long-term goals.
- Providing strong strategic leadership to enhance the FMA's reputation and relationships through pro-active, clear, confident, and well-informed communication.
- Building and nurturing influential partnerships that drive the right behaviours and outcomes across the financial sector.
- Strengthening engagement and collaboration with key stakeholders, including through the Council of Financial Regulators (CoFR) to make a positive systemic impact across the financial system.

**He kōrero mōu | About you**

You'll be a strategic communications leader and thinker, a connector, and a strong influencer who thrives in complex and high-profile environments. You bring:

- Deep expertise in communications and external relations, with strong networks and experience in strategy and delivery to achieve results.
- Political acumen and proven experience navigating Government and regulatory landscapes.
- Outstanding strategic communication skills, with the ability to develop strategic messaging, and engage and influence across different audiences and channels.
- A creative and innovative mindset, balanced with a strong focus on delivery and results.
- Leadership experience through managing teams and leading significant, high-impact projects, with a passion for coaching and developing others.
- Sound judgement, professionalism, and resilience under pressure.
- Excellent organisational skills, with the ability to deliver high-quality work to tight timeframes.

**Ngā painga | What we offer**

We offer some great benefits including a 4% KiwiSaver contribution, health and life insurance cover, paid leave over the Christmas period, a generous $1,500 refer a friend bonus as well as an ability to swap public holiday leave with other days that mean more to you. Additionally, we have exceptional learning and development opportunities including access to leadership development, technical training, and external coaching.

At the FMA we're committed to fostering a diverse and inclusive environment where every individual feels valued, respected, and empowered to bring their authentic self to work each day. We offer a range of wellness and social activities designed to support our people with aspects of their personal and professional lives and genuinely connect with their colleagues.

**Me pēhea te tuku tono | How to apply**
- Reference #
- 18709
- Posted on
- 20 Oct 2025
- Closes on
- 02 Nov 2025 23:55
- Location(s)
- Auckland, Wellington
- Expertise
- Communications, Media Relations
- Job level(s)
- Management
- Work type(s)
- Permanent full-time