Mechanical Motor Vehicle Assessor

4 days ago

Auckland City, New Zealand Claim Central Full time

**This will be a career, not just a job**:

- ** Career progression available within a multinational company**:

- ** Fast paced role with an exceptional culture**

The growth of Hello Claims has created exciting an opportunity for an experienced Mechanical Motor Vehicle Assessor to join our busy and growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day

Hello Claims has delivered a ‘**First to Market Assessing Technology and Claim service’** providing motor claims operational excellence. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motor cycles and motor vehicle liability claims. Hello Claims has a comprehensive nationwide footprint.

**What we offer you**:

- Comprehensive, ongoing support and development with a highly regarded team
- The opportunity to work in an international company with the potential to grow and develop your career
- Great company culture with a supportive team
- Flexible working arrangements including the ability to work from your home office nationwide
- Attractive remuneration package

**The opportunity**:

- Undertake the allocated assessments.
- Comprehensively manage an insurance claim, including the submission of assessment report, completion of scope of works and costing estimation.
- Interacting with our Customers, Clients, Trades, and internal staff to build strong relationships and capture critical information to resolve queries in relation to insurance claims.
- Prepare your own assessment reports sent directly to the client.
- Maintain regular communication with Management on technical or customer service issues.

**About you**:

- Trade Qualified - Mechanical
- Proven experience in motor assessing or estimating, with an excellent reputation in the industry
- Expertise gained in the commercial motor claims and/or passenger vehicle claims field
- Technically proficient with knowledge of the latest repair methodology
- Commercially and company focused
- Excellent customer service skills including ability to communicate effectively
- Ability to work autonomously, be self-managed, prioritise effectively and conduct your activity in a timely and efficient manner.
- Demonstrated computer skills & strong IT experience
- Attention to detail and accuracy
- Professional memberships
- Energised, motivated and strong on daily disciplines
- Innovative thinker & a self-starter
- A strong and positive work ethic
- A team player who wants to learn and contribute to the growth of the company.

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