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Front of House Staff

3 weeks ago

Auckland City, New Zealand Tandoor Full time

**Employment Type**:Full-Time, Permanent

**Place of Work**:Auckland

**Hours of Work**: Minimum 32-40 hours per week

**Position Title**:Front of House Staff.

**Job Brief**

We are looking for 2 trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal.

To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment.

**Responsibilities**
- Greeting customers as they arrive and making them feel welcome.
- Ascertaining the products desired by the customer, assisting customer in making a choice and taking orders.
- Answering questions about the menu, and making note of special requests, if required.
- Communicating food and drink orders to the kitchen staff.
- Serving food to customers at counters
- Portioning and wrapping food or placing it directly on plates for service to patrons.
- Packaging take-away food
- Keeping records of the quantities of food used
- Replenishing food supplies when required.
- Presenting customers with the bill and processing payments.
- Complying with company policies.

**Requirements and skills**
- Previous customer service experience is preferred.
- Working knowledge of promoting, selling, and packaging food products.
- The ability to process bills and cash registers.
- The ability to adhere to and uphold sanitization standards.
- Excellent listening and communication and memorization skills.
- A positive attitude and a polite and friendly demeanor.
- Ability to remain composed, particularly during stressful or uncomfortable circumstances.
- Availability to work evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed.

Application Closes on 7 July

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $30.00 per hour

Schedule:

- 8 hour shift
- Rotating roster

Ability to commute/relocate:

- Auckland City, Auckland: Reliably commute or planning to relocate before starting work (required)