Case Manager

**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._**

Are you ready to take on a role where your contribution is vital to the success of commercial and residential construction projects which are critical for the regeneration of economic and social life within the city?

**About the team | Ko te rōpū nei**

Residential and commercial construction projects are critical for the regeneration of economic and social life within the city. The Case Manager Service works across the Council and with a range of external project stakeholders to assist in navigating the Council processes for approvals, licenses and consents for these projects.

**About the role | Ko te mahi nei**

Your role is key to forming and maintaining productive relationships with the Christchurch development community, where their interests are understood and their contribution to our city is valued. Equally important are relationships with internal staff as you'll work to provide support that contributes to efficiency and ensures that the Council's regulatory objectives are achieved.

As a Case Manager your role is to identify what needs to be done, activate Council resources to get it done, identify obstacles and clear these. All of this must be done while also ensuring the most important regulatory objectives are achieved - safety of development projects, safety of the public and equitable treatment of stakeholders. You'll be responsible for managing a portfolio of work that includes large scale projects of high importance to the city and working with the Christchurch development community.

**About you | Ko Koe Tēnei**

Your relationship management and influencing skills are of critical importance to the role and you will have a demonstrated ability to manage your day-to-day work. As you'll be expected to manage challenging approval scenarios, your problem-solving skills, understanding of construction and development processes and where to find the right information will be critical to success. You will also have:

- A formal qualification related to building and development or at least five years' experience in building and/or development projects managing multiple stakeholders in a large organisation.
- Working experience and knowledge of the range of approvals required for commercial and residential projects is important for this role.
- Strong written and verbal communication skills, in a business environment

**What's in it for you? He aha ngā hua ki a koe?**

In return we offer an opportunity to grow your network across the development community and deepen your knowledge of the various approvals needed for important projects. You aren't just shaping the future within this role, you're helping to create our new Christchurch City, and everyone is watching. You will also benefit from:

- Access to training programmes, workshops, and development opportunities
- Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

**Additional Information | Ko ētahi atu kōrero**:

- Hours of work - 37.5 - 40 hours per week_
- Position - Permanent full time_
- Location_ - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street_

**_ Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._