Customer Service Coordinator

2 days ago

Mount Roskill, New Zealand Heat Treatments Ltd Full time

**Full-time, permanent, Monday - Friday 7:30am - 4:00pm**:

- **Varied, technical role with room to develop**:

- **Staff referral programmes plus many other perks and incentives**:

- **Free onsite parking in Mount Roskill, Auckland**

**About You**

You're a team player who works well with people from all backgrounds with a positive, can-do attitude.
- Strong Microsoft Office skills
- Excellent phone manner
- Customer service experience
- Detail orientated
- Reliable and willing to learn
- Great problem-solving ability (able to learn technical trouble-shooting)

**What you'll do**
- Be the main point of contact for customers
- Manage & record customer orders and queries
- Process orders and deal with delivery requests
- Liaise with production, logistics and specialist engineering teams to ensure service and trouble-shooting is at its best
- Build excellent client and customer relationships
- Assist our small, tight-knit logistics team with general tasks as needed
- Help develop and improve customer service processes and procedures

**About us**

Heat Treatments is a well-established engineering and manufacturing business with a focus on developing its people and delivering high-quality, specialised services to its customers.

This is an amazing opportunity for the right person to join an established engineering company with great working conditions situated in Mount Roskill, where they have been located for over 40 years.

**Application Process**

You must have current entitlement to work in NZ (NZ/AU Residents & Visa holders only).

Please submit your CV if you wish to be considered for this role.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

Application Question(s):

- Do you have current entitlement to work in NZ?

  • Customer Service Coordinator

    7 hours ago

    Mount Wellington, New Zealand 4TP Group Ltd Full time

    Description As a Customer Service Coordinator, you'll be vital in managing customer queries, requests, and communication. Your duties will involve handling both inbound and outbound documentation to ensure seamless interactions between our team and customers - Position: Customer service coordinator - Hours: 40 hours p/ week - Payment: Weekly basis - Hourly...

  • Customer Service Team Member

    6 days ago

    Mount Roskill, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Services Representative Fixed Term Contract

    1 week ago

    Mount Roskill, New Zealand NZ Post Full time NZ$60,000 - NZ$90,000 per year

    Fixed term till 31/01/26Location: 60 Roma Road, Mount Roskill$27.51 per hour paid fortnightlyImagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.Working at...

  • Support Coordinator

    1 week ago

    Mount Roskill, New Zealand Puketāpapa Business Voice Full time

    _**Position Description**_ - **Support Coordinator** - **Title**_**:Support Coordinator, Puketāpapa Business Voice - **Area**:_Puketāpapa/Mt Roskill, Auckland - **Reports to**:_ Puketāpapa Business Voice Chairperson - **Starting Date**:_ as soon as possible - **Hours**:_15 - 20 hours per week (Flexible) - **Salary**_**:$27.80 per hour (living wage) -...

  • Customer Services Coordinator

    7 hours ago

    Mount Albert, New Zealand Belgravia Health & Leisure Group Pty Ltd Full time

    **New Zealand, Mt Albert Aquatics Centre - Mt Albert 1025** - Lead our fantastic Aquatic Team - Great career paths and development with an entrepreneurial organisation - Free facility access This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...

  • Customer Service Agent

    1 week ago

    Mount Wellington, New Zealand The People Place Full time NZ$40,000 - NZ$60,000 per year

    About UsWhen it comes to running supply chains, we've got pretty high standards. We don't see any reason why each business owner shouldn't have their shipping requirements met - and we'll stay up all night if it means finding a solution.  That's how the Method Logistics journey began back in 2012, when our Director saw a gap in the market for someone who...

  • Aquatic Services Coordinator

    7 hours ago

    Mount Albert, New Zealand Belgravia Health & Leisure Group Pty Ltd Full time

    **New Zealand, Mt Albert Aquatics Centre - Mt Albert 1025** - Lead our fantastic Aquatic Team - Great career paths and development with an entrepreneurial organisation - Free facility access This is a great opportunity for qualified, friendly and skilled Aquatic Services Coordinator to join the team and lead our aquatics team! **The Role** The **Aquatic...

  • NZ Customer Service Planner

    1 week ago

    Mount Albert, New Zealand BSH Home Appliances New Zealand Full time NZ$60,000 - NZ$80,000 per year

    BSH Home Appliances is part of the Bosch Home Appliances Group. We make life easier with our products which include cooking, dishwashers, laundry, coffee machines, refrigeration, floor care and food preparation.Join the BSH Customer Service Team as their CS Planner in this challenging & rewarding role.As a Customer Service Planner, you will play a pivotal...

  • Senior Customer Service Representative

    1 week ago

    Mount Maunganui, New Zealand International Flavours & Fragrances Full time NZ$60,000 - NZ$80,000 per year

    Job DescriptionKey Responsibilities:• Manage domestic and export customer orders, from order entry and confirmation, through to invoicing.• Coordinate shipping of orders with internal warehouse team and external freight providers.• Manage all order and logistics related documentation in a timely and systematic manner.• Handle customer complaints in...

  • Service Coordinator Team Lead

    1 week ago

    Mount Wellington, New Zealand ARA Group NZ Limited Full time NZ$60,000 - NZ$90,000 per year

    About ARA GroupARA is a trusted leader in electronic security integration services, delivering high-quality, innovative solutions to prominent clients and businesses across Australia and New Zealand.We specialise in comprehensive security systems, including alarms, access control, CCTV, digital video recording, artificial intelligence, and identification...