Manager Employment and Industrial Relations

The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly.

The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the nationwide provider for aviation security.

Working at our organisation you’ll have the opportunity to contribute to safe and secure skies, for New Zealand.
Tēnei tūranga │ About the Role
The Civil Aviation Authority is responsible for the safety and security of New Zealand’s civil aviation system. The Authority has two business arms - the security arm (the Aviation Security Service) which provides aviation security services at airports across New Zealand and the regulatory arm, which is responsible for the safety oversight of the civil aviation system.
We employ around 1,600 staff who are represented through three unions under a multi-union collective employment agreement. The bulk of our staff play a vital role in airport and passenger safety and security where we operate shift patterns and well developed operating procedures. We have staff that interact with the wider aviation sector through investigation, certification and compliance requirements as well as support services and management roles.
This role reports to the Head of People Operations and is responsible for supporting the organisation through the leadership of employment and industrial relations, including remuneration strategies and frameworks. The role requires strong influencing skills to work in partnership with our leaders and Union partners. Although there will be a focus on minimising risk, the dynamic environment calls for a pragmatic approach with a view to enable leaders to make good decisions.
- Developing strategies and approaches consistent with our values, ensuring their effective implementation and delivery.
- Leading and managing the provision of a high-quality ER and IR function, including strategy, policy development and individual disciplinary/grievance casework.
- Leading collective bargaining and individual negotiations in a complex union environment.
- Ensuring effective support of operational People matters in partnership with your HR colleagues.

Ko tāu e kawe mai ai | What You’ll Bring
You will have the acumen to operate in a complex ER and IR environment, but there will opportunities to develop new skills and grow your practice. Pragmatic by nature, you will be able to skilfully navigate an environment that balances passenger safety with efficient passenger transits through airports.

**You will have**:

- Proven ability to develop productive relationships with unions and management to negotiate sound outcomes successfully.
- Outstanding communication, mediation, and negotiation skills and ability to model the concept of ‘good faith’ and ‘high performance high engagement’ in employment relationships with colleagues, staff and union representatives.
- Demonstrated a strong competence in employment law.
- Comprehensive knowledge and experience of people related strategic planning and implementation.

As a safety regulator, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand. We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation. We achieve this through regulatory oversight of the aviation industry and frontline security at our airports.
The foundation for achieving this is our values, which guide how we work and the behaviours we expect from each other.
- Me mahi tahi - Collaboration We work together to achieve and succeed.
- Me mahi pono - Transparency We are open and honest communicators.
- Me mahi tika - Integrity We do the right thing.
- Me manaaki - Respect We treat all people with consideration and kindness.

We invest in our people by supporting development within the organisation. To support the health and wellbeing of our employees we offer flu vaccinations, contributions towards eyewear and a flexible working environment by arrangement.
We offer 5 weeks of annual leave and can match your Kiwi Saver contribution up to 4%.
CAA strongly encourages and supports all our people to be vaccinated and boosted against COVID-19. However our current policy position is that vaccination is not a requirement for employment in this role. Please note that CAA may, if needed, introduce a vaccination requirement for managing an epidemic.

National Security Clearance
To be eligible for this role you must be able to gain and maintain a national security clearance. You must be able to obtain and maintain a Top Secret security clearance. Use this online tool to self-check your eligibility for a Top Secret security clearance. Please note this tool is not part of the formal security clearance process:
Applica