Lead Service Manager- Whanganui

Kei Hōkai Rangi te reo o tō tātou iwi - te hunga e tiakina ana e mātou, kei runga anō hoki i ngā whiu me ngā tono hapori, me ō rātou ake whānau, ngā ngaio, ngā pūkenga ā-hapori, me ō tātou kaimahi.'
‘Hōkai Rangi carries the voices of our people - people in our care, people on community sentences and orders, their whānau, academics, community-based experts, our partners, and our staff.'
- Key people leadership role
- Uplift others to achieve collective goals
- Play an important role in delivering our Hōkai Rangi outcomes

Mō te tūnga | About the role
The role of Lead Service Manager in Whanganui is collectively responsible for the oversight of the region, though their focus will be more on successfully leading a team of Service Managers and driving the overall delivery of Community Corrections services within the region.
This role offers you the opportunity to showcase your capability in driving high performance through the motivation and encouragement of others to succeed in our goal of reducing reoffending. It will provide you with the opportunity to make a real difference in the lives of others in your community.
Your focus will be on supporting Community Probation teams in the Taranaki/Whanganui/Manawatu region in the high quality management of community based sentences and the provision of expert advice to the NZ Parole Board and Courts. In addition, you will provide a greater oversight of operational delivery in the efficient use of resources to meet the needs of the people in our care and minimise risk. You will also be creating or leading quality improvement initiatives across the region so the ability to think innovatively is paramount.
With courage and professionalism you will ensure statutory obligations are met with the highest levels of integrity. Through the development of effective relationships with both internal and external stakeholders, you will encourage collaboration to ensure the people in our care remain at the centre of our efforts and victims at the centre of our concern.
This is a key role leading a team of Service Managers so your proven strength in developing and mentoring people leaders will need to be showcased. Promoting staff development and enhancing professional practice will further raise capability and contribute to the overall success of Community Probation.
This role will be based at our Whanganui Service Centre

Mōu | About you
We would like to hear from you if you are an experienced people leader with:

- Proven operational, financial and business systems experience
- Exceptional communication skills, initiative and leadership qualities
- The courage and determination to influence and succeed at both a strategic and operational level
- A focus on innovation, continuous improvement and best practice implementation, championing regional and national initiatives
- The commitment to develop staff and improve performance in a change environment
- Established internal and external networks which would support out work as well as the ability to grow these relationships as required.
- A high level of understanding and anticipation of political and reputational risk
- Familiarity of the Treaty of Waitangi and an understanding of the factors impacting on offender rehabilitation & reintegration.
- Have an understanding of the Kaupapa Maori Pathway programme and how this links into Hokai Rangi
- Ideally, you will have a knowledge of, and experience in working with, Kaupapa Māori and some knowledge of Te Reo.

Utu ā-tau | Salary

The mid point of the salary range is $134,787 and the full range (85%-120%) is $125,985 - $146,297. Appointment and remuneration will reflect skills and experience relevant to the role.

Ko wai mātou | About us
Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.
We're also bringing in new ways of working to help us deliver Hōkai Rangi, with a range of new roles being formed as part of The Pathway Forward Te Ara Whakamua.
It is an exciting time to join us, and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.

To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.
Applications for the role will close on 13th May 11pm