Pacific Health Clinical Service Director

**Talofa lava, Mālo e lelei, Taloha ni, Kia Orana, Fakaalofa lahi atu, Ni sa bula Vinaka, Talofa, Mauri ora**
- **Permanent, Full-Time**:

- **Based in the**Wellington/Hutt Valley** Region**

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

**About the Role**

As the Pacific Health Clinical Service Director, you will lead the delivery of the Pacific model of care within hospital and specialist services and establish and strengthen a multidisciplinary Pacific team within the hospital, providing vital support for Pacific patients and their families. As a senior leader, you will drive quality improvement, collaborate with key stakeholders, and oversee cultural competency training to enhance healthcare outcomes. You will play a key role in delivering the Pacific Health Plan, supporting workforce development, and implementing patient-informed quality improvement programmes.

**About the Team/Service/ Location**

This role is part of the Pacific Health Operations & H&SS Improvement team at Health New Zealand, supporting efforts to enhance healthcare access and outcomes for Pacific communities in the Wellington/Hutt Valley**Region. Focused on operational excellence and service improvement, the team works closely with stakeholders to drive faster access to hospital care and treatment, foster culturally responsive healthcare, and implement innovative solutions that meet the needs of Pacific patients and their families. Reporting to the Head of Operations Pacific & H&SS Improvement, this position plays a vital role in ensuring health services are effective, inclusive, and aligned with the organisation's vision for equitable care. Join a team dedicated to making a real difference in Pacific health.

**About you**

You have a strong understanding of Pacific health needs, service requirements, and funding processes, ensuring effective service planning and quality improvement. With experience in managing health initiatives/programmes, developing high performing teams and a major contributor to planning and strategy, you bring strategic insight and the ability to drive meaningful change. Your excellent networking skills, diplomacy, and sensitivity allow you to build trusted relationships across sectors, while your well-developed communication and interpersonal abilities support collaboration and impact. A skilled change leader, you navigate challenges with confidence, being data-led to influence decision making and achieve sustainable health outcomes for Pacific communities.
- Extensive experience managing resources, including staff
- Experience in teaching/tutoring
- Qualified registered health professional / clinician with a postgraduate tertiary qualification in a relevant area of clinical practice
- NZ registration and current APC (without conditions)
- Health Management diploma and/or relevant level of experience
- Experience operating and leading within a Multi-Disciplinary Team environment
- Familiar with a patient and Whanau/Fanau centred practice approach with strong health literacy and empowerment skills
- Demonstrated ability to engage with Pacific patients, family and communities

**Working for Health New Zealand**

**How to Apply**

**_ Whilst Health New Zealand is undergoing change affected employees will be given preference and priority for this position._