Front Office Specialist Crowne Plaza Auckland
6 days ago
**About Us**
Crowne Plaza Auckland is located in the heart of Auckland CBD. Our 4.5-star hotel is currently looking for **Front Office Specialist **to join our friendly and professional team within our Front Office team.
**Duties & Responsibilities**:
- Be the face of the hotel you will provide guests with friendly and efficient service related to arrival, departure and any guest queries using our Property Management System, Opera
- Follow procedures for cash and security on front desk
- Work alongside with other departments such as Housekeeping, Maintenance and Reservations to ensure a smooth flow of the operations
**To be successful in this position you will**:
- Previous customer service experience will be advantageous.
- Strong computer skills, including but not limited to - Microsoft Office and Front Office systems
- Must speak fluent English with Excellent written and verbal communication skills
- Problem-solving skills
- Strong attention to detail
**What we offer**:
- Free meals whilst on duty;
- Enhanced parental leave;
- Free and discounted hotel stays for you & your family
- Proactive health days;
- Free meals whilst on duty;
- Discounted car parking in the CBD
- Paid birthday leave;
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
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