Assistant Front Office Manager Holiday Inn Auckland
1 week ago
**About Us**
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
**Your key responsibilities will include but not limited to;**
Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly
- Leading the Front Office team to ensure Holiday Inn Service Standards are displayed at all times.
- Drive up-sells as part of Hotel revenue management culture
- Ensure IHG's Hotel guest loyalty and recognition program is maintained and delivered to it's highest standards.
- Motivate and empower team members to problem solve and surprised our guests with novelty.
Whilst talent and attitude are our primary requirements, you also have:
- Previous Front Office experience at a supervisory level
- Immaculate personal presentation and high level of communication - both written and verbal.
- Leadership capability
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- So, join us and you’ll become part of our ever-growing global family._
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
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