Head of Key Account Managers

5 days ago


Auckland City, New Zealand Allianz Full time

The Head of Intermediated Distribution is a key leadership role within the Sales and marketing function. The role is responsible for the management of the intermediated distribution partnerships (Primarily Retail Travel Agencies& Brokers) for Allianz Partners New Zealand. Reporting into the Sales Director, the role focuses on consistently meeting and exceeding budgeted sales targets, client retention, new client referrals, profit improvement, client cross-sell and up-sell and growth initiatives above organic growth for all partners.
**What you will be doing**:
Leading a team including Key Account Managers, Account Managers and Sales Support, you are a commercially driven leader responsible for the development of a productive and sales driven team environment while fostering commitment to the Allianz People Attributes. Part of this role will include enhancing staff engagement and retention while empowering and developing your team and the wider business to deliver exceptional partner experiences every day while meeting revenue and profit targets.
This is a key leadership position that is responsible for leading a strong sales function, ensuring reporting, discipline and focus is maintained in all sales areas and ensuring the sales pipeline is maximised while driving sustainable and compliant sales practices. This role will suit someone with strong leadership experience and an understanding of our partners and their needs.
**Your responsibilities**:

- Management, allocation and monitoring of travel sales budgets per Key Account Manager
- Develop competitive price structures with clients and the team
- Full budgeting responsibility including team budget setting, reporting on sales targets and development
- Sales YTD forecasting and future analysis against budget
- Analysis of improvement opportunities, researching root causes of complex problems and implementation of appropriate solutions
- Demonstrates courage in decision making, tackling tough issues
- Seeks out opportunities to enhance efficiency and effectiveness of the business and makes difficult decisions when people, businesses or initiatives are underperforming
- Enhances the business for significantly improved results
- Builds a strong and collaborative culture that celebrates success and support activities to develop a high performing sales team which exceeds targets
- Ensures staff learning and development requirements are met in line with operational and human resource strategy
- Develops a sustainable sales and growth strategy to meet revenue, profit and strategic business requirements
- Maximises revenue and operating profit for each client
- Oversees the development and implementation of detailed client planning processes
- Enables effective and sustainable cross sell opportunities within partnerships
- Identifying, tendering and on-boarding new partnerships in line with sales targets
- Engages in leading edge partnerships to grow Allianz Partners profitable market share through the strategic development of the product and service offering
- Knows market fundamentals and integrates into regular work activity
- Aware of key profit and cost drivers for the business and how they contribute to profitable growth.
- Works harmoniously with key stakeholders in the development and implementation of strategies and campaigns and provide sales advice with the co-ordination of any associated procedures in relation to new products, services or campaigns
- Assists in executing Allianz Partner’ simplification and standardisation strategies by driving clients to implementing the relevant Service Delivery Catalogue
- Ensures area of responsibility is compliant with all regulatory, legislative and internal compliance obligations.
- Accountable for ensuring policy and procedures are clear and adhered to.
- Identifies, documents and communicates risk and compliance exposures including fraud and corruption in operational areas or departments.
- Reports and escalates risk and compliance related concerns, issues and failures to management.
- Completes required risk management reviews and questionnaires within approved timeframes as well as integrating them into best business practice.

**What you will bring**:

- Examplory direct leadership experience managing a high performing sales team within a financial service/Insurance background
- You will have a strong background in a Sales or Account/ Relationship Management role within a large commercial environment working towards set KPIs and targets.Proven ability to meet and/or exceed KPIs and extensive sales/revenue targets within a business development role
- End to end development of client relationships from first contact to contract and ongoing management including identifying and successfully on-boarding additional revenue streams
- Have the ability to proactively identify potential problems and provide suitable solutions
- Exceptional skills in the development and delivery of presentations
- Excellent with prior


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