Store Manager

2 weeks ago

Timaru, New Zealand VIGHNAHARTA 24 LIMITED Full time

**Retail Operations & Business Management**
Organise and control the overall operations of the superette to ensure smooth business functions.
Develop and implement store policies and procedures to improve efficiency.
Monitor daily operations, ensure proper opening and closing procedures, and resolve operational issues.
Maintain strong relationships with suppliers, customers, and stakeholders.
**Product & Stock Management**
Determine the product mix and stock levels, ensuring an optimal selection of goods to meet customer demand.
Conduct stocktakes, manage stock rotation, and minimize losses through efficient inventory control.
Implement purchasing policies, negotiate with suppliers, and manage procurement to ensure cost-effective stock management.
Oversee stock ordering, receiving, and storage in line with best practices.
**Sales, Marketing & Customer Service**
Set sales targets and develop strategies to increase revenue and profitability.
Implement pricing strategies considering market trends, supplier costs, and competitor pricing.
Develop and oversee promotional campaigns and advertising strategies to enhance the store’s visibility.
Engage with customers, provide product recommendations, and ensure high-quality customer service.
Address customer concerns and complaints professionally, maintaining customer satisfaction.
**Financial & Budget Management**
Maintain financial records, including daily sales reports, stock movement, and cash flow.
Oversee the preparation of budgets and ensure adherence to financial targets.
Analyse sales data to identify trends and opportunities for business growth.
Ensure the accurate handling of transactions, banking procedures, and reconciliation of accounts.
**Staff Management & Compliance**
Recruit, select, train, and supervise store staff, ensuring they perform effectively.
Develop staff rosters, ensuring adequate coverage during operational hours.
Conduct performance evaluations and provide training to improve skills and efficiency.
Ensure compliance with employment laws, occupational health and safety (OSH) regulations, and store policies.
Maintain a clean and safe working environment in compliance with health and safety standards.
**Skills & Experience Required**
At least 1 year of experience in a sales, marketing or management role, OR
At least a Diploma qualification.
Strong understanding of inventory management, sales strategies, and business operations.
Excellent leadership, communication, and problem-solving skills.
Proficiency in using POS systems, sales reporting tools, and financial management software.
Ability to work in a fast-paced retail environment and handle multiple responsibilities.
Knowledge of food safety standards, health regulations, and retail compliance laws.
**Additional Requirements**
Must have the ability to work flexible hours, including weekends and public holidays as per business requirements.
Willing to undergo a drug and alcohol test when required.
Reliable transport to work and a full driver's license.
Ability to communicate effectively in English (additional languages are a plus).
Minimum & Maximum Working Hours
Minimum hours per week: 30
Maximum hours per week: 40
**Remuneration**
Hourly Rate: NZD $27 - $29 per hour, depending on experience and qualifications

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