Student Admin Coordinator

2 days ago

Wellington City, New Zealand Victoria University of Wellington Full time

Can you manage a busy and varied workload and prioritise effectively?
- Do you have a tertiary degree, or comparable experience in a similar role?
- Are you a motivated, customer-focused individual and can remain calm under pressure?

**Kōrero mō te tūranga - About the role**

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Student Administration Coordinator for the Orauariki - Wellington School of Business and Government and Te Kauhanganui Tātai Ture - Faculty of Law at the Pipitea Campus as part of Tītoko - Centre for Student Success. The Student Administration Coordinator is responsible for providing high quality, efficient, accurate, appropriate, and timely student holistic and administration support to students and the Student Success team, within the framework of the University’s academic policies, regulations, and operating procedures.

Key responsibilities:

- Coordination and processing of student administration procedures associated with late withdrawal, transfer of credit, academic progress.
- Coordination and processing of enrolments for the designated disciplines.
- Accurate data entry into Banner, the Student Information Management System and maintain effective records of student engagement in the Student Relationship Management system (CRM).
- Responding to enquires through team inbox.

**Ō pūmanawa - About you**

You will be a motivated, customer-focused individual who can take the initiative, provide excellent administration and policy compliance. This role is busy, challenging, extremely rewarding and interesting for the individual.
- Thrive in this role and have an excellent manner with people.
- Have the ability to influence and manage conflict.
- Have strong attention to detail, and self-management skills.
- Be a highly organised self-starter and natural relationship builder, who relishes working autonomously as well as contributing positively to a high performing team.
- Have effective time management and forward planning to balance meeting deadlines.
- Maintain a high standard of service to both students and staff.
- Remain calm under pressure and thrive working with a diverse range of stakeholders.

Key requirements:

- A tertiary degree, or comparable experience in a similar role.
- Demonstrated client centred approach and service delivery skills.
- Highly developed oral and written communication skills and attention to detail.
- Ability to manage a busy and varied workload and prioritise effectively.
- Demonstrated experience of engaging successfully with students and staff within an academic environment.
- Ability to work effectively in a team.

There are many benefits to working at Te Herenga Waka - Victoria University of Wellington, including being part of New Zealand’s top research university.

**Close Date for Vacancy**:18 February 2025.

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