Application Support Specialist

1 week ago


Auckland City, New Zealand Momentum Consulting Group Full time

Permanent role with global brand
- Office in the Viaduct
- Take the next step in your career as an App Support Specialist

Our client is a leading professional services organization that provides audit, tax, and advisory services to various customers. Their focus is on contributing to the shared wealth and lasting well-being for all. In order to achieve this, they are dedicated to attracting, developing, and retaining top talent and creating a flourishing workplace environment.

This client takes pride in values-driven behavior that guides actions and to shape the work culture. Their values include integrity, excellence, courage, togetherness, and striving for a better future.

The internal IT Group plays a crucial role in building the future through the innovative use of technology. They are currently seeking an experienced Application Support Specialist to join the team.

**Key responsibilities**:

- Building, supporting, and maintaining the M365 and SharePoint environments.
- Assisting the Service Desk and wider business with support by acting as a technical liaison.
- Coordinating project tasks and resolving support issues.
- Providing technical knowledge, coaching, and support to team members.
- Acting as an escalation point between the Service Desk and Applications team.

**Daily tasks include**:

- Supporting the SharePoint and M365 environments.
- Designing, developing, and supporting modern business solutions.
- Providing expertise on M365 and SharePoint technologies and best practices.
- Assisting with compliance and internal audit reviews and processes.
- Improving and documenting technical processes.
- Coaching and mentoring the Service Desk team.
- Troubleshooting technical issues.

**Requirements**:

- 3-5 years of practical experience in maintaining and supporting M365 and SharePoint environments, including SharePoint 2016 and SharePoint Online.
- Experience with Power Platform (Low-Code/No-Code) technologies preferred.
- Knowledge or experience in O365 and Microsoft technologies such as Azure, Active Directory, SharePoint, and Teams.
- Familiarity with PowerShell scripts and ServiceNow preferred.
- Practical experience with development languages (html, xml, json) preferred.
- Strong problem-solving skills and ability to make sound decisions.
- Effective team player with positive contributions to team operations and relationships.

This client offers rewarding careers and a range of benefits to support your work-life balance. As member of the team, you can expect access to annual incentives, opportunities for secondments, hybrid working arrangements, technology support, flexibility in leave options, parental support, professional association memberships, digital accreditations, special offers and discounts, inclusion and diversity networks, green initiatives, social club events, volunteering opportunities, and various health and wellness benefits.

Applicants must have the right to work in New Zealand. This role is offering $80,000 to $100,000 per annum depending on experience.


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