Service Manager

Job Type: Permanent- Location: Waitakere City, NZ**Help shape the future of Education**
- We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_**

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

**About this role |Mō tēnei tūranga**

We are looking for an experienced manager who will lead service delivery through a team of committed professionals, delivering a range of learning support services to children and young people from 0-21 years. They will work with early childhood providers and schools to improve educational outcomes.

This role needs to lead change through leadership and management that influences and motivates others through personal advocacy, vision and aspiration in a collaborative environment.

We also offer:

- Flexible working arrangements where everyone feels valued & supported.
- The ability to purchase extra days leave.
- A range of employee network groups.
- An inclusive environment that encourages your personal cultural competency journey.
- Development and learning, including mentorship programmes and internal secondments.
- Wellness initiatives to support your overall health and wellbeing.

**About you | Mōhou ake
**To be successful in this role you will have the following capabilities and competencies:

- Experience leading complex teams delivering services.
- Develop strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the region.
- Broker support from across the Ministry and other agencies to deliver integrated work programmes tailored to local needs.
- Experience at influencing and leading innovation, people, programmes, and change.
- Ability to follow through and finish complex or sensitive tasks and issues.
- Ability to use and interpret data including the ability to use information to influence decisions.
- Manages and monitors client access systems to ensure service responsiveness is maximised.
- Ability to identify positive educational outcomes for parents, principals and early learning services through effective relationship building.
- A relevant tertiary qualification.
- Current full driver’s licence.
- The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

**About our group and team | Mātau rōpū ake**

At Te Tāhuhu o te Mātauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whanau.

Te Mahau | Te Tai Whenua (Central) is a frontline group. Our frontline groups collectively provide leadership and integrated services to the sector and others. This includes services, such as learning support and education advice and regulation functions for schools and early learning services. As a frontline group, we develop and harness existing relationships with communities at the regional and local level through the Directors of Education.

**Are you ready to make a difference? | Kua rite koe mō tēnei mahi?**

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

**Applications close Midnight - Wednesday 18 September 2024.**
- We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know._