Associate Salesforce Developer

BELIEVE IN BETTER

Do you believe in shaping a better, healthier, more sustainable future through the power of digital?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

And to get there, we need people with tech/digital/analytics expertise and passion to help develop positive sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

Sound like you?

The opportunity:
At AIA, we're big users of Salesforce and you'll get to make the most of Omnistudio, Lightning, Communities and Marketing Clould to create digital experiences for customers, advisers and staff. As an Associate Salesforce Developer, you'll configure, develop, deploy and support technical solutions to ensure the highest quality engineering and customer outcomes.

This role, as part of technical Community, will follow the best practice standards and, where appropriate, further improve those standards, ensure there is clarity on expectations and assist other team members.

About the role:
Using a range of agreed technologies, you will be assisting on project(s), Small Work Requests and/or BAU activities, covering systems and platforms in your domain.

Technical Business Analysis- Develop understanding of business requirements through liaison with key business user groups / stakeholders.- Provide assistance to the estimation process to include the identification of required resource types and effort - covering development aspects of the delivery lifecycle.

Technical Design- Upskill and develop a detailed technical knowledge of the designs, implementation and infrastructure related to your assigned systems.- Assist in maintaining technical designs that adhere to all applicable standards and have taken into considerations associated data, system integration, security, scalability, supportability and complexity.- Assist testers and other team members with the interpretation of the Technical Design.

Application Development- Where required assist in the design, configuration, coding, unit testing, build and deploy of software components.- Ensure all code, defects and releases are managed using the agreed tools and processes.

Technical Support- Contribute to a proactive programme of work to ensure your systems remain robust, reliable and supportable.- Contribute to the timely resolution to any incidents impacted your systems within the agreed Service Level Agreements.- Ensure a root cause analysis is undertaken for any incidents and any underlying issues are captured in a problem record.

Quality Assurance- Ensure that the technical quality of each deliverable is acceptable and aligned with best practice and agreed standards.- Assist with risk and impact assessments on all deliverables.- Continually manage the expectations of the business and project stakeholders as technical solution and deliverables evolves as required.

Working With Development Team- Work collaboratively with the AIA Development Teams (local and offshore) and vendors to deliver required software solutions.- Contribute to the on-going retention of technical knowledge and skills to ensure the ongoing supportability of systems.

Methodology - Agile (Scrum) & Waterfall regardless of the domain.- Other mandatory technical skills that depend on the domain the role and assigned systems will be provided separately.- Managing your workload to ensure delivery objectives are met.

Performs other responsibilities and duties periodically assigned by supervisor in order to meet reasonable operational and/or other requirements

Ideally, you’ll bring:
- Obtained or working towards Bachelor, Technical Degree or Tertiary qualifications in Technology or related discipline.- Salesforce System Admin and App builder certifications- Developing knowledge of and experience in Salesforce and other relevant software languages.- Commercial experience working within software development projects in Insurance or Financial industry is an advantage

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:
- Training and development to build on your current skills- Opportunities to grow within the business through internal mobility- Competitive employee benefits that include insurances, an AIA Vitality membership, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge- A supportive and inclusive workplace- Flexible working arrangements.

Recruitment Agencies: Our Talent team does not requ