Ecommerce Transport Coordinator

12 hours ago

New Zealand Countdown NZ Full time

Do you have strong attention to detail and the ability to prioritise?
- Issue resolution, escalation and maintain relationships-no two days the same
- Agile, fun and collaborative team culture

**Ready to make an impact?**

Countdown continues to drive innovation from the front within NZ’s online retail landscape and remains genuinely committed to making Kiwi’s lives a little easier every day. Our eCommerce Operations team really drive performance improvement and assists our Stores Team in striving to create the best possible online services for our customers.

**About the Role | Mō te Tūranga**

Our eCommerce Transport Coordinator is a member of the eCommerce practice and sits in the Logistics Chapter. As an eCommerce Transport Coordinator, you will ensure the correct order is on the correct truck for the correct run while adhering to social distancing safety measures and any immediate substitution issues that may arise on the site floor. This role is based onsite at an eStore.

Your specific responsibilities will include:

- Making sure that the crates have the correct quantity of bags
- Making sure the complete orders are in the correct crate
- Ensure the correct crates get onto the correct truck for the correct run in the correct order
- Be the person between the store & the truck to ensure order readiness
- Help the driver or picker if or when required
- Assist with disruption issue resolution due to technical issues
- Attend WWNZ Tribe & Squad events & contribute where required
- Assist & enable process change to make processes more efficient & safer for all team members

**About You | Mōu**

You will possess outstanding organisational and interpersonal skills, with the ability to communicate effectively along with having strong problem solving and analytical skills.

To succeed in this role you will:

- Good communication skills
- Fit & able to do the tasks for the shift
- Strong attention to detail
- Have the ability to resolve or escalate issues that may arise.
- Able to keep calm under pressure

**Working with Countdown | Te Mahi ki Countdown**

Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

**Come as you are | Haere mai rā**

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

**If you’re smart and good at what you do, come as you are.

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