Operations Support Officer
2 weeks ago
Permanent, full time
- Auckland or Christchurch
About New Zealand Blood and Organ Service
New Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing, and distributing blood in New Zealand. Through the generosity of our donors, we can help save lives through our blood, blood products and other services. At the end of the day, you know that you've contributed in some way to making a difference in someone's life within this essential service.
Our shared values are at the heart of our organisation's culture and guide our behaviour every day. They inspire us, motivate us, and drive us to provide the very best service to the New Zealand public.
About the role
This is a rare opportunity for an experienced Medical Laboratory Scientist or Technician to further their career and join our Manufacturing team as an Operations Support Officer.
This role contributes to the strategic planning for the operational function within Manufacturing including identifying the necessary change programmes and projects for successful delivery. Operational Support Officers support Technical Services operational teams nationally in the delivery of their activities, driving standardisation and ensuring compliance to policies and standards. They also identify opportunities for process improvements and lead the necessary change programmes as well as ensuring comprehensive stakeholder engagement, leading strong cross functional working and effective collaboration with key partners including Quality and Clinical.
Working under the direction of the National Manager Manufacturing, the primary focus for this role initially is the analysis of current processes and practices, identification of improvement opportunities, and managing the end-to-end implementation of sustainable continuous improvement initiatives.
About you
- Are you an experienced Medical Laboratory Scientist or Technician?
- Do you have experience, and a keen interest, in leading manufacturing process improvement?
- Are looking for a rewarding role, within a great team and part of an essential service?
- Are you interested in taking a key role supporting Manufacturing Operations nationally?
If your answer to the above questions is 'yes', then we would like to hear from you.
**To be successful in this role you will have**:
- Proven experience (minimum 5 years) working as a Registered Medical Laboratory Technician or Scientist, or equivalent in a regulated healthcare environment
- Strong knowledge of Good Manufacturing Practice Guidelines (GMP) and other relevant standards e.g. EDQM, PIC/S
- Experience in implementing Lean / Continuous Improvement methodologies
- Ability to initiate and lead process and procedural improvement activities that provide sustainable change and measurable benefits
- Ability to lead complex change programmes and implement new processes across multiple locations
- Demonstrates a high level of critical thinking and ability to break down complex situation into clear actions
- Well-developed interpersonal skills enabling effective collaboration and teamwork
- Excellent reporting and presentation skills
- Able to work flexible hours when required
- Prior experience in either Component Processing or Donation Accreditation is desirable.
**What's in it for you**:
- Contribute to the life-saving activities of NZBS
- Be part of a business that is rapidly growing and transforming
- Make a positive and real difference within the functional stream
- Continue to progress your career
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