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Systems & Support Analyst

2 weeks ago

New Zealand COUNTDOWN NZ SUPPORT Full time

Not your average IT support role; gain exposure to a range of corporate and retail technologies
- Be the go to person to provide solutions and deliver an excellent experience
- Competitive Base salary + Bonus + Grocery discount card + other discounts on offer
- Favona based

**Ready to make an impact?
We’re looking for a Systems & Support Analyst to join our Core IT Team team here in Aotearoa reporting to our Support and Operations Manager.

We truly support each other and have a strong collaborative culture that fosters development. Not only will you be a part of Countdown New Zealand's team you will also be a key liaison with our counterparts in Woolworths Australia to support the roll-out of policies and projects for the group.

**About the Role | Mō te Tūranga
The resposibilities include:

- Provide initial onsite analysis for problems with network infrastructure and ensure that these are referred onto Vendors or Support Teams in a timely manner.
- Support IT policies, Standards and initiatives across all local IT systems and platforms.
- Support the technical requirements for new stores, distribution centres and support offices across New Zealand.
- Provide face-to-face and remote support. Get to know your customers and their business directly in order to best advise them with their technical needs.

**About You | Mōu
To be successful in this role you will be a positive and approachable person with a can-do attitude who is willing to learn and happy to provide Level 1-3 support.

We are looking for someone that can work collaboratively across the team and wants to keep developing their skills. You will have a sound understanding of the Google Suite along with experience with Active Directory and of Microsoft Windows Domain environments. Exposure to Microsoft Azure, Scripting or development experience would be a major advantage but not a must.

**Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ
Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem.

Woolworths NZ

Cartology, Vineonline & WooliesX

Primary Connect

Wholesale Distributors Limited (Super Value & Fresh Choice)

We are proud to be a Work 180 endorsed employer for all women, view the great work we do here.

**Come as you are | Nau mai, whakatau mai
We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

**If you’re smart and good at what you do, let’s work together | Me mahi tahi tatou