Change Manager

Time Type: Full time

Worker Type: Employee

12 Month Fixed Term Contract
Newly created role
Auckland location, hybrid working

**The opportunity**:
This is a unique and high-impact opportunity to shape the future of change management across our New Zealand and Pacific (NZPAC) region. As our first dedicated Change Manager, using our QBE change framework, you’ll embed sound change management across the organisation. We’ve laid a strong foundation through successful delivery of key initiatives, and now we’re ready for the next chapter: one where change isn’t just managed—it’s understood, embraced, and woven into the how we work.

In this newly created 12-month fixed-term role, you will have the opportunity to build something from the ground up, influence at the highest levels, and create lasting impact—this is your chance to lead meaningful change that goes beyond any single project. You’ll also have the opportunity to be the change appointed lead on business projects.

**Your new role**:
As our Change Manager, you’ll be responsible for establishing and embedding change management capability across the NZPAC region, delivering outcomes on key strategic projects and helping our people lead change well. Your role will include:

- Implementing fit-for-purpose change management strategies, frameworks, and tools
- Developing clear and practical change deliverables e.g., impact assessments, communication and training plans, readiness checklists
- Working across major initiatives to assess change impact, support adoption, and prepare teams
- Coaching and equipping senior leaders and teams with change tools and knowledge
- Embedding change thinking into business-as-usual processes to grow internal capability
- Ensuring change-related risks and issues are proactively identified and addressed
- Supporting agile and waterfall projects, tailoring your approach where needed
- Promoting a culture of ownership and accountability in how change is led and adopted

This is a hands-on, sole charge role, ideal for someone who’s has previously set up frameworks, experience with influencing stakeholders, and embedding change at an organisational level, not just project by project.

More information and the full job profile can be shared with applicants during the interview process.

**About you**:
We’re looking for a seasoned Change Manager who’s led large-scale organisational change and is comfortable establishing change frameworks from the ground up. You’ll bring:

- Proven experience implementing enterprise-level change management strategies, tools, and frameworks
- Strong communication skills, with a track record of writing effective communications and training plans
- A background delivering change in complex, multi-year or cross-functional environments
- Demonstrated ability to coach and influence senior leaders, helping them adopt and champion change
- Comfort working in a sole charge capacity and driving change capability uplift across an organisation

You’ll be the right fit if you’re strategic, practical, collaborative—and passionate about enabling people to lead change successfully.

**About QBE**:
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE — let’s make it happen

**Benefits**:
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance
- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection, trauma insurance & Death and Total Permanent Disability insurance
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

**Rewards & Recognition**:
We value our employee’s experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best