Food & Beverage Duty Manager

**Job Number** 23220509

**Job Category** Food and Beverage & Culinary

**Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Job Location/Region**: Auckland New Zealand

**Number of Positions Available**: 1

**Employment Type**: Permanent, Full time

**Days required**: 5 Days (Rostered Base)

**Hours Per Week**: 40 Hours

**We Are Here to Stay
- Marriott International**

Join the #1 leader in hospitality worldwide and be inspired by what tomorrow brings. With over 8000 hotels worldwide in 130 countries and 31 different brands, where will your journey take you?

**About Four Points Sheraton Auckland**

Four Points by Sheraton is a hotel brand owned by Marriott International, one of the world's largest hotel chains. A modern, upscale hotel located in the heart of Auckland's central business district. The hotel offers 255 spacious guest rooms and suites, all of which are equipped with modern amenities. The hotel features an on-site restaurant, The Queen's Head Bar and Eatery as well as a rooftop bar (The Churchill) with panoramic views of the city.

We offer a convenient, comfortable, and stylish option for both leisure and business travelers visiting the city. Its central location and range of amenities make it an excellent choice for anyone looking to explore Auckland's many attractions, or for those visiting the city for work.

**About the Role**:
This position directly reports to Executive Chef and will be responsible for day-to-day management of F&B department.

**Key Responsibilities**:
**Quality**
- Ensure Marriott’s Brand Service standards are consistently practiced by the team and lead by example in this area.
- Provide Brand sufficient Food and Beverage service across all and any of the hotel’s Food and Beverage outlets through the Restaurant, Bar, In Room Dining, Banqueting and roof top concept.
- Maintain highest standards of hygiene and quality assurance practices.
- Ensure that the table service is effectively managed and every guest feels cared for, valued and respected.
- Ensures that stock levels are maintained so that an ample supply of listed products is always available, if not then an adequate alternative is suggested at a reasonably similar price.
- Organizing the effective flow of customers through the restaurant including hosting, seating, serving and fare welling guests.
- Ensure that the restaurant and/or bar set up is efficient, safe and clean and maintained at all times.
- Ensure all outlet associates are groomed in accordance with the Associate Handbook

**Team Management**
- Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.
- Coordinate tasks and work with other departments to ensure that the department runs efficiently.
- Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood
- Be pro-active in developing team and individual skills
- Create development plans for associate to ensure ability to perform position specific duties.
- Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans)
- Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
- Be self-motivated and perform to the highest level
- Follow performance management SOP’s as directed by HR Manager
- Ensure you regularly attend communication meetings held within the department

**About You**
- Previous hospitality experience is essential.
- Current LCQ, First Aid certificate or General Manager's Certificate are an advantage.
- Positive attitude and the flexibility to confidently respond to a range of different work situation.
- Ability to work well in a team and independently.
- Ability to problem solve.
- Flexibility to work all shifts including weekends.
- Physical fitness.
- Full NZ driving license essential.
- Opera experience is essential.

**We can offer you**:

- Competitive salary and benefits
- Discounted staff parking
- Discounted food & beverages
- ‘Life With the Works’ - our FlexiFutures program designed for a more fulfilling and flexible workplace.
- Discounted accommodation for all Marriott properties throughout the world
- Discounts on food and beverage in all outlets of the Hotel
- Unlimited career and development opportunities
- At Marriott, we’re exploring the world we live in and all its possibilities. Where will your journey with Marriott take you?

APPLY NOW We look forward to hearing from you
- Marriott Internat