Restaurant and Bar Manager

2 days ago

Riccarton, New Zealand SS Hotel Management limited Full time

We are looking for a Restaurant/Bar Manager to work for our busy Restaurant/Bar in Riccarton

**Key tasks**:

- Manage the recruitment, training, and supervision of staff members.
- Create staff rosters and conduct performance evaluations.
- Coordinate stock purchases and set pricing within budget.
- Develop and implement strategies to improve profitability.
- Monitor inventory levels and order supplies as needed.
- Maintain accurate records of stock levels and other essential operational documentation.
- Keep record of financial transactions.
- Collaborate with the chef to prepare and plan the menu.
- Plan and execute promotional strategies to market the cafe.
- Identify areas for improvement and implement changes to enhance cafe operations and growth.
- Gather and review customer feedback to inform decision-making.
- Address customer inquiries and resolve complaints efficiently.
- Exhibit strong problem-solving abilities.
- Welcome and assist customers, ensuring they feel valued and comfortable.
- Set performance targets and create actionable plans to achieve them.
- Manage reservations and assist with taking orders.
- Organise and coordinate special events and functions.
- Tailor the menu to meet customer preferences and demands.
- Evaluate customer satisfaction with both meals and service.
- Ensure compliance with licensing, hygiene, and health and safety regulations.
- GM Licence for Liquor
- Any other duties which are required by the management.

**Role requirements**:
Minimum 3 years of relevant work experience or tertiary qualification.
- Ability to work flexible shifts, weekends, and public holidays.
- Passion for customer service
- Ability to work in a high-stress, fast-paced environment.

**Job details**:

- Hours of work - 2.00 p.m to 10.30 p.m
- Pay rate - $30 P/H

Pay: $30.00 per hour

Expected hours: No less than 30 per week

Work Location: In person

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