Receptionist / Administrator

Permanent, fulltime role
- Based in Mt Eden office, Auckland

Help shape the future of Education
He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga
We work to shape an education system that delivers equitable and excellent outcomes
At Te Tāhuhu o te Mātauranga | Ministry of Education, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whānau.
We help shape the policies, settings and performance of the education system for early learning, schooling and tertiary. We do this by building relationships and understanding the needs of those who receive our services.
We are making significant changes to how we deliver our mahi by:

- Taking practical action to give effect to te Tiriti o Waitangi.
- Giving priority to regional and local voice.
- Delivering greater responsiveness, accessibility and integrated services and support.
- Improving feedback loops and information flows.

Our organisation is made up of talented and committed people across Aotearoa from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for every child, young person and adult student in our education system.
About our group and team
Located in the Auckland region, Senior Support Officers (SSO) report to the Support Manager providing project support to different teams and functions within the Ministry or collaborating with other team members to deliver shared services. The team plays a vital role in contributing to and achieving the Ministry's overall goals.
Mō tēnei tūranga | About this role
We have an exciting opportunity to join our Business Support team as an administrator responsible for supporting the Mount Eden reception.
You are the first point of contact for our Mount Eden office. You will welcome our visitors as they arrive at our reception area, answer telephone calls and refer inquiries to the different ministry teams, including those in other regions. You will support our suppliers and contractors when they arrive at our site and maintain security by issuing visitor access cards. You will assist with fleet and event management, respond promptly to JIRA's internal staff requests, and provide business support to the broader ministry team.
Following are the must-have professional skills we are looking for:

- Professional attitude and appearance
- Professional telephone manner
- Superb customer service mindset
- Solid written and verbal communication skills
- Proficiency in Microsoft suite (intermediate to advance).
- Tech-savvy and ability to learn new technology fast
- Experience in working as an active member of a large team

Mōhou ake | About you
This position could interest you if you love working with people and enjoy working in a busy corporate environment. You maybe a new graduate or someone returning to the workforce.
As this role is part of the Business Support team, it is necessary that you are a strong team player, have excellent organizational and management skills, and multitask with superb accuracy and attention to detail. You are also flexible with a desire to learn.
What can we offer you?
There will be ongoing learning and development opportunities, giving you an excellent opportunity to grow and develop your career here at the Ministry of Education.
Kua rite koe mō tēnei mahi? | Are you ready to make a difference?
We provide flexible working environments where everyone feels relevant, valued and supported. So, if working from home and/or having a flexible start and finish to the day will help with this, we can usually make it happen. We'd love to hear what this might look like for you, so feel free to outline this in your Cover Letter.

**In your cover letter we'd like to know**:

- about you, your values, your whakapapa
- your interest and motivations for this role
- the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation.

The Ministry encourages all employees to be fully vaccinated although currently this is a voluntary requirement. There is no requirement to show evidence of your vaccine status as this role is not covered by the Public Health (Vaccinations) Order.
How to apply?
There is more information in the position description attached. Please take a look, and if this opportunity sounds like you apply, use the 'Apply' online button.