Technical Account Manager

Timaru, NZ, 7910
- Permanent

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.

**About your role**

We are currently recruiting for a Technical Account Manager to join our Sales team. This is a fully remote role, based in Invercargill to operate in Eastern Southland region. This role will partner closely with the FarmGuard Sales Manager and Product Manager to develop solutions and sell products to our existing and new customers and ensure activities from sales lead generation through to close in an assigned territory.

This is an exciting time to join the FarmGuard team as they experience a period of growth and transformation.

Reporting to our Sales Manager, this technical sales role will allow you to nurture existing relationships and hunt out new business development opportunities. You will also consistently provide technical know-how to your customers. Most of your customers will be based remotely, therefore there will be a lot of travel and autonomy involved for a self-motivated individual.

**Key Responsibilities**
- Ensure all customer and product related SH&E requirements are met within the defined timeframe and guidelines of the Ixom SH&E policy
- Lead the Regional TAM team using a structured sales process including monitoring and coaching to achieve active sales culture, sales, and growth
- Ensure effective attraction, recruitment, retention, development, and motivation of a high performing and create values-based team
- Contribute to the build-up of financial budgets for the FarmGuard business including the allocated territory - own the delivery of results to match or better those budgets
- Effective monitoring and reporting of actual performance against target performance
- Develop an annual regional plan and assist the team to develop, maintain, and implement their area plans for portfolio of customers / geographical area
- Achieve sales growth and ensure the team also meet their growth targets
- Regional relationship management including establishing and maintaining current clients and potential client relationships
- Follow up on new leads and referrals resulting from field activity
- Provide technical service to customers when required

**Who are we looking for?**
- People management experience in leading an account manager team to achieve business objectives is preferred
- 4-6 years of experience in the Agriculture or Dairy Farming Industry
- Tertiary qualification along with qualifications in Agriculture or Dairy will be highly regarded
- Strong understanding of customer and dairy/agricultural market dynamics and requirements
- Willingness to travel and work in a team
- Proven ability to achieve sales quotas
- Role will require significant local travel to current and potential clients and may require occasional overnight travel and weekend and/or evening work

**Benefits at IXOM**

We take looking after our people seriously.

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

**To Apply**

If this sounds like you, we’d love to hear from you

**Our Process**

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.