Operations Controller

2 weeks ago

Christchurch, New Zealand Go Bus Full time

**Drive your career forward with Go Bus Transport**

Go Bus Transport is the largest passenger transport provider in New Zealand, operating 2,000+ vehicles from 40 depots, stretching between North Auckland and Invercargill. Go Bus operates urban, school, on-demand and charter services under it’s Go Bus brand, tour coach and corporate services by Johnston’s Coachlines and airport services by Sky Bus.

Go Bus is part of the Kinetic Group, the biggest mass transit bus operator in Australia and New Zealand. Across Kinetic operations, we move 50 million people per year using 3,000+ buses operated and supported by over 4,000 people.

**We are looking for a Part Time afternoon Operations Controller in Christchurch - Maces Road Depot. **Hours of work are Thursday / Friday / Saturday evenings - 14:30 till 00:30

This is an opportunity to part of our Operations team. The role requires a cool head and an ability to make time critical decisions. You will need to be a confident communicator and comfortable with technology.

**As an Operations Controller, you will**:

- Monitor real time on road bus operations to ensure service delivery meets or exceeds contracted service expectations
- Manage on road service disruptions and detours
- Manage Incidents and accidents
- Co-ordinate driver and fleet on road changes

**Knowledge / Experience**:

- Ideally can demonstrate extensive work experience in an urban bus real time monitoring environment.

**Key Skills / Attributes / Job Specific Competencies**:

- Excellent customer service
- A confident verbal and written communicator
- Excellent use of information systems to support decisive decision-making effecting positively on service and commercial outcomes
- Be calm under pressure and maintain a professional attitude at all times

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