Business Manager to Gm Cbnz

Job Overview & Purpose:
This role is part of Country Banking New Zealand, and its purpose is to perform a range of tasks to ensure company productivity and efficiency that allows the department to deliver Rabobank strategies.

This role is ideally based in Hamilton and the purpose of the Business Manager is to support the GM CBNZ (Country Banking NZ) by leading and bringing together strategy planning and strategic priorities and is responsible for the following core functions within the department:

- Change management
- Department communications
- Management of key departmental initiatives and frameworks
- Business planning and support
- Workshop planning, facilitation and output management
- Process improvement
- Business analysis (project work and gathering business data)
- Culture and engagement

The role also offers support to the Country Banking Management Team and wider CBNZ Division, through reporting, analysis and other various tasks required to ensure business objectives at meet. This role is part of the Country Banking Management Team.

Context of Job:
Country Banking New Zealand’s purpose is to enable our clients, NZ food producers, to successfully achieve their goals and ambitions over the long-term in a way that grows a better New Zealand environmentally, economically and socially.

The role has been implemented to ensure the CBNZ function makes a significant contribution to supporting the overall RANZ Strategy, manages risk to meet the overall Risk Appetite of RANZ, and demonstrates and champions leadership, open mindedness, commitment and flexibility to find better ways of working, through strategy, structure and approach.

The role fits into the CBNZ management team and provides services to the bank and forms part of the bigger CBNZ Division reporting to the GM Country Banking NZ.

Key Responsibilities and Accountabilities:

- Ensure key business initiatives and frameworks are developed and embedded into department way of working, including all processes are documented and kept up to date.
- Establish department communication schedule.
- Support the wider CBNZ management team to drive employee culture and engagement.
- Work closely with the Technical Learning Consultant (NZ) to ensure learning and change management initiatives for CBNZ are planned and communicated in line with agreed expectations.
- Evaluate current business practices and identify ways to improve productivity and efficiency.
- Drive change throughout the department to support growth strategies and future proofing the department structure.
- Management and oversight of process improvements within the business using lean Six Sigma methodology, including increasing the number of White Belt trained and certified employees and working through a Green Belt improvement project.
- Identify and create methodology to rectify performance issues/incidents and drive operational excellence, whilst ensuring business processes meet the requirements/objectives as defined.
- Assist with the design and implementation of business plans and strategies to promote the attainment of organisational goals.
- Support business analysis activities and resources to deliver requirements and projects plans in line with greatest business need and department objectives.
- Work with staff to increase and utilise AOM knowledge in the business
- Monitoring and evaluate the correct use of AOM knowledge and skills and drive continuous improvement and help the organisation achieve its goals through all non-negotiable daily, weekly, quarterly activities.
- Ensure the AOM behaviours and skills are maintained by providing coaching, guidance and training of new leaders to utilise AOM knowledge in the business to make timely decisions.
- Build a strong relationship with Continuous Improvement CBNZ Division to learn and share ideas across NZ, Region and global.
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
- Manage business communications ensuring key messaging is received consistently by target audiences.
- Plan and facilitate workshops/sessions relating to business planning and strategy as required.
- Support GM CBNZ with individual and organisational branding both internally and externally.
- Champion change and automation within CBNZ.
- Other duties as directed

Qualifications:
Desirable:

- A tertiary qualification in a related field is preferred but not essential
- AOM Accreditation, Practitioner or Champion level (or equivalent)

**Experience**:

- Prior experience in a business environment that: Operates under a strong compliance and risk averse regime
- At least 5 years’ experience in a similar role

Knowledge:

- Knowledge of project management, process improvement and strategic development
- Knowledge and understanding of using IT tools in the financial services industry
- Knowledge of financial banking products in particular Lending, Deposits and cards
- Professional knowledge at an expert le