Field Service Support Coordinator

1 week ago


Auckland, Auckland, New Zealand STERIS Instrument Processing - EMEA Full time

Job Summary

STERIS Instrument Processing - EMEA is seeking a skilled Service Coordinator to join our team in New Zealand. The successful candidate will be responsible for coordinating and supporting the Field Service Engineer (FSE) team to deliver exceptional customer service and drive business growth.


Key Accountabilities

  • Coordinate install base database maintenance, including warranty management and contract administration.
  • Prepare and issue service quotations, ensuring accurate pricing and timely delivery.
  • Support the FSE team in managing service orders, parts, labor, and contracts, including review of customer purchase orders and resolution of discrepancies.
  • Evaluate and schedule PM service contract bases, initiating activities to improve district performance.
  • Manage spare parts inventory, purchasing, and delivery, as well as maintaining company tooling, equipment, and parts inventory.
  • Receive and process service requests, addressing invoice errors, and data corrections.
  • Collaborate with the collections department to resolve outstanding service invoicing issues.


Requirements

To be successful in this role, you will require:

  • Adequate years of relevant working experience.
  • Prior field experience in medical devices repair or hospital medical equipment management is an advantage.
  • Proficiency in MS Office, including Excel functions, pivot table analysis, and Oracle system.
  • Excellent communication, organization, and customer service skills.
  • Independent, meticulous, and organized work habits.
  • A strong sense of initiative, responsibility, and positive work attitude.
  • A team player mentality.


What We Offer

STERIS offers a dynamic and supportive work environment, competitive compensation packages, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



  • Auckland, Auckland, New Zealand Hobart Service Full time

    Key Responsibilities:As a Field Service Professional, you will be responsible for working with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration. You will also be required to work Overtime and...


  • Auckland, Auckland, New Zealand STERIS IMS Full time

    Job SummarySTERIS IMS is seeking a highly motivated and detail-oriented Service Coordinator to join our team in New Zealand. As a Service Coordinator, you will play a key role in supporting the Field Service Engineer (FSE) team to deliver exceptional customer service and drive business growth.Key ResponsibilitiesDatabase ManagementMaintain accurate and...


  • Auckland, Auckland, New Zealand Hobart Service Full time

    Job DescriptionWe are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will work with customers to troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment, including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration. You will typically work at...


  • Auckland, Auckland, New Zealand Engeo Limited Full time

    Your Key Responsibilities:Conduct geotechnical hand-held field investigations, including exposure to heavy machinery and physical laborManage subcontractors and coordinate their activitiesCollect and record visual data pertaining to land damageLog soil and rock samples and upload information onto our computer networkAssist in field work planning and...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    About Presbyterian Support NorthernWe are a respected provider of health and social services in the northern region of New Zealand. Our dedicated team is passionate about creating a better life for everyone.Job SummaryThis role involves working in local schools to provide social work services that empower vulnerable children and teens to thrive. As a Family...


  • Auckland, Auckland, New Zealand Spectrum Care Full time

    About Spectrum CareSpectrum Care is committed to providing high-quality support services that empower individuals with disabilities to live independently and fulfill their potential.Job DescriptionThe Support Services Coordinator will play a key role in ensuring that our clients receive the support they need to achieve their goals and aspirations. This role...


  • Auckland, Auckland, New Zealand Hobart Service Full time

    Field Service Technician (FT)Company Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions.We have over 1,700 associates nationwide who serve as valued partners to our customers.Our employees are dedicated to providing the best customer...


  • Auckland, Auckland, New Zealand JLG Industries Full time

    About JLG, An Oshkosh CompanyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and...


  • Auckland, Auckland, New Zealand Hobart Service Full time

    Field Service Technician (FT)Company Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer...


  • Auckland, Auckland, New Zealand Oshkosh Full time

    About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and...


  • Auckland, Auckland, New Zealand Oshkosh Corporation Full time

    Oshkosh Corporation Field Service Technician in Mt.Wellington, New ZealandAbout JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.We partner...


  • Auckland, Auckland, New Zealand Alter Global Full time

    About the RoleWe're seeking a highly skilled and experienced Field Technician to join our team for the winter maintenance season. As a key member of our field operations team, you'll play a critical role in ensuring the reliability and efficiency of our network infrastructure across New Zealand.The primary focus of this role is to replace batteries in our...

  • Rural Field Support

    5 days ago


    Auckland, Auckland, New Zealand Alter Global Full time

    Job SummaryWe're seeking a skilled Field Technician to join our team for the winter maintenance season. As a key member of our field operations team, you'll play a critical role in ensuring the reliability and efficiency of our network infrastructure across New Zealand.The primary focus of this role is to replace batteries in our tower fleet, which will...


  • Auckland, Auckland, New Zealand Ventia Pty Limited Full time

    As a Sports Field Operations Coordinator with Ventia, you will be responsible for maintaining the health and appearance of our parks-based sports facilities. This involves delivering a schedule of mowing to ensure that our sports fields and surrounding green spaces are presented at their best. You will work in a collaborative environment with a dedicated...


  • Auckland, Auckland, New Zealand STERIS Canada Corporation Full time

    Job SummaryWe are seeking a seasoned Field Service Operations Manager to join our team at STERIS Canada Corporation. In this role, you will be responsible for overseeing the installation, validation, service, and repair of all ranges of STERIS equipment within assigned territory in New Zealand.You will lead a team of technical specialists, provide user...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    About the RoleThe Lead Administrator will be responsible for providing administrative support to the Individualised Funding administration team. This includes ensuring efficient completion of day-to-day services, maintaining accurate client records, and processing payroll within relevant timeframes.


  • Auckland, Auckland, New Zealand STERIS Canada Corporation Full time

    Select how often to receive alerts and notifications in STERIS, a leading global provider of infection prevention products and services that support patient care with an emphasis on infection control.The Impact You Will MakeAs a Service Coordinator at STERIS ANZ, you will be coordinating and supporting the Field Service Engineer team to increase customer...


  • Auckland, Auckland, New Zealand Steris Instrument Processing - Emea Full time

    Role ResponsibilitiesCoordinate and support the Field Service Engineer (FSE) team to increase customer satisfaction and drive business growth in the Australian and New Zealand market.Install base database maintenance, including warranty management.Prepare and issue service quotations.Administrate service contracts and revenue.Review customer purchase orders...


  • Auckland, Auckland, New Zealand Hospice West Auckand Full time

    At Hospice West Auckland, we pride ourselves on providing exceptional specialist palliative care services to our patients and their families and caregivers.The Support Services Coordinator plays a crucial role in the smooth functioning of our organisation by providing comprehensive administration and operations support to our team and patients.The...


  • Auckland, Auckland, New Zealand United Parcel Service Of America Full time

    We are looking for a talented Service Delivery Coordinator to join our team at UPS. As a key member of our operations team, you will be responsible for handling day-to-day service issues within our operation. This includes working with hourly and management staff to address process, safety, staffing, and training needs.The successful candidate will have...