Tour Group Sales Director

4 days ago

Ashburton County, New Zealand Farmers Corner Limited Full time

Job Title: "Tour Group Sales Director"

Tour Group Sales Director will lead the sales team at Farmers Corner Limited, ensuring the execution of effective sales strategies to increase tour group sales and customer loyalty. Key responsibilities include managing tour bookings, supervising daily sales operations, assessing tour bookings to schedule adequate staff, and developing and implementing sales strategies to maximise tour group sales.

Responsibilities:

  • Manage tour bookings and liaise with tour operators, leaders, and local guides to provide product information and address special requests.
  • Supervise daily sales activities to ensure smooth operations, monitor staff performance, and maintain high service standards.
  • Assess tour bookings to schedule adequate staff based on demand.
  • Motivate the sales team to achieve targets while recruiting and training new employees to ensure high performance and service standards.
  • Develop and implement sales strategies to maximise tour group sales and improve customer loyalty.
  • Track and analyse sales results, making adjustments to strategies as needed to meet targets.
  • Explore new business opportunities to expand the customer base and increase sales.
  • Promote the brand by representing Farmers Corner at negotiations, conventions, and public events to enhance brand image and reputation.

Qualifications and Essential Skills:

  • Bachelor's degree or higher qualification in Business, Marketing, or a related field (or equivalent relevant experience).
  • At least five years of experience in sales management, preferably within the tourism or hospitality industry.
  • Strong public relations and communication skills are a must.
  • Proven ability to develop and implement successful sales strategies.
  • Strong negotiation skills with the ability to build relationships with diverse stakeholders.
  • Proficiency in achieving sales targets and effective resource allocation.
  • Fluency in Mandarin is advantageous but not essential.
  • Excellent organisational and leadership abilities.

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