Service Delivery Excellence Lead

Job OverviewWe are seeking an experienced Delivery Excellence Lead to join our team at Tower Insurance Ltd. As a key member of our organisation, you will play a crucial role in shaping our delivery management strategy and implementing best practices across the company.Key Responsibilities- Own, embed, and continuously improve Tower's delivery tooling...

**About the Role:** As the Head of Operational Excellence, you will be responsible for leading the operations team and driving business growth. You will develop and implement business strategies, manage resources effectively, and contribute to the development of company policies and procedures.Key Responsibilities:Develop and implement business strategies to...

About UsKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.We're shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our customers.Role OverviewThis exciting opportunity is to join the Delivery and Change Centre of Excellence as a Delivery Practice Lead.You'll lead a team of...

Job OverviewAuckland Fresh & Clean, a leading provider of managed first response rental services, is seeking an experienced Service Delivery Lead to oversee the daily activities of a high-performing team.The ideal candidate will possess excellent leadership skills, be customer-focused, and have a proven track record in motivating and supporting staff to meet...

About the RoleAs a Service Delivery Lead at Assurity Consulting, you will be accountable for delivering exceptional service experiences and outcomes across a portfolio of clients. You will work closely with internal and external stakeholders to define and deliver optimal client outcomes.We are seeking a strong Client Solutions Manager who is comfortable...

Job DescriptionThis role offers an exciting opportunity to lead a portfolio of Managed Services customers and drive excellence in customer service delivery. As the Service Delivery Manager, you will be responsible for managing and leading teams of analysts who deliver exceptional customer experiences, meeting contractual SLAs.About YouYou have substantial...

Role Overview The General Manager - Operations will be responsible for leading the operations team, developing and implementing business strategies, and ensuring the successful delivery of projects.Key Responsibilities Lead the development and implementation of business strategies Manage budgets and resources effectively Ensure the successful delivery of...

About the RoleThis Service Desk Team Lead position has been created due to sustained growth within our organisation. Reporting directly to the two Directors, this person will work closely with a highly skilled team to maintain service levels and the day-to-day operation.Key tasks include developing an operational plan for the team including allocation of...

About Us:We are a leading provider of consultancy services in the construction industry, delivering high-quality solutions to our clients and building long-lasting relationships.The Role: We seek a highly skilled Business Development Manager to drive sales growth and strengthen connections with group housing customers, developers, architects, and...

Suntory Oceania is committed to providing exceptional service to our clients across Australia & New Zealand. We are seeking an experienced Service Excellence and Customer Support Lead to join our team.Key Responsibilities:Deliver exceptional service to our clients via phone, email, and chat.Utilize systems such as Outlook, SAP, and C4C to manage orders,...

**Company Overview**Consult Lead is a leading organization that creates innovative products and experiences.Our mission is to bring communities together and spark meaningful conversations.**Job Description**We are seeking a seasoned leader to join our executive team as General Manager - Operations.This position offers a unique chance to contribute to our...

About UsAt Zone IT Solutions, we specialize in Digital, ERP and larger IT Services. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. We have delivery offices in Melbourne, Sydney, and India.Job OverviewWe are seeking an experienced Senior Project Manager to lead teams to deliver projects spanning across one or more...

Role OverviewThe General Manager - Operations will be responsible for leading the operations team, developing and implementing business strategies, and ensuring the successful delivery of projects.Key ResponsibilitiesLead the development and implementation of business strategiesManage budgets and resources effectivelyEnsure the successful delivery of...

We are seeking a seasoned professional to lead our customer service function in New Zealand and Fiji.About the Role:Drive Strategic Direction: Develop and execute a comprehensive customer service strategy aligned with company goals.Lead and Manage Customer Service Team: Establish clear performance targets, set key performance indicators, and promote a...

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...

Delivering Strategic Impact:We are seeking an experienced Program Management Leader to join our Technology team and lead the delivery of strategic programs that drive measurable value across multiple projects or workstreams. As a key member of our team, you will be accountable for ensuring that our programs align with our organizational objectives and...

About UsWe are Foodstuffs, a Co-op with 300+ stores and over 24,000 employees across the North Island of New Zealand. We reflect the communities we serve, celebrating our people's unique strengths every day.Our Support Centre is home to 1,000+ people, including 300+ IT employees who ensure our systems run smoothly. As a Senior Delivery Lead in our Enterprise...

The purpose of this role is to drive and oversee the delivery of the assigned projects to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. Job Title: Delivery Lead Job Description: Merkle Aotearoa | Auckland | Permanent | Full time Flexible working for balance and lifestyle and a high...

About Our CompanyWe are dedicated to creating innovative products that bring people together and create lasting memories. Our team is passionate about delivering exceptional experiences and building strong relationships with our customers.Job SummaryWe are seeking an experienced leader to join our team as General Manager - Operations. The successful...

The OpportunityAuckland Council is seeking a skilled and experienced Customer Support Lead to join our team. In this role, you will lead day-to-day operations of your team, including performance management, personal development, and training.You will work closely with our Team Leader Customer Support to develop and implement strategies to improve customer...