Front Office Operations Specialist

2 weeks ago


Queenstown, New Zealand Millbrook Resort Full time
About Millbrook Resort

Millbrook Resort is a luxury accommodation provider located in Arrowtown, Queenstown. Our resort offers a range of accommodation options, from luxurious villas to spacious apartments. We pride ourselves on providing exceptional service and creating memorable experiences for our guests.

Job Description:

We are seeking a highly motivated and detail-oriented individual to join our team as a Front Office Operations Specialist. The successful candidate will play a crucial role in delivering exceptional guest experiences and ensuring seamless operations.

Key Responsibilities:
  • Guest Experience: Greet guests warmly and provide personalized attention throughout their stay
  • Security Checks: Conduct regular security checks and maintenance tasks to ensure the resort's high standards are maintained
  • Shift Work: Work flexible hours, including nights, weekends, and public holidays, to meet the needs of our guests
Requirements:

We are looking for an individual with:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to work effectively with guests, colleagues, and management
  • Attention to Detail: High level of attention to detail, with the ability to maintain accurate records and reports
  • Physical Ability: Must be physically fit and able to lift, carry, and move items as required


  • Queenstown, New Zealand Hind Management Full time

    About UsHind Management, the proud owner of Sudima Hotels, is a leader in hospitality and social responsibility. Our mission is to provide exceptional customer experiences, fostering a culture of caring and teamwork. We believe that our success is directly tied to the well-being of our people and the planet.The RoleWe are seeking an enthusiastic Front Office...


  • Queenstown, New Zealand Hind Management Full time

    **About Us**We are Hind Management, a leading hotel management company behind Sudima Hotels. Our award-winning hotels, restaurants, bars, and spa businesses are built on a sustainable business model that prioritizes the well-being of our people and planet.Our CultureWe believe in 'We Are All Valued' - every member of our team is essential to our success. We...

  • Front Office Lead

    1 week ago


    Queenstown, New Zealand Hind Management Full time

    About the RoleWe are seeking an enthusiastic and experienced Front Office Duty Manager to join our team at Sudima Queenstown Five Mile Hotel.The successful candidate will have a passion for delivering exceptional customer service and experience in a similar role. They will also have strong leadership skills, excellent time management abilities, and a solid...


  • Queenstown, New Zealand M Gallery Full time

    Delivering Exceptional Guest ExperiencesM Gallery seeks a Luxury Front Office Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest experiences from arrival to departure.Main ResponsibilitiesEnsure seamless guest interactions throughout their stay, including welcome, check-in, and...


  • Queenstown, New Zealand Oaks Hotels, Resorts & Suites Full time

    Company OverviewOaks Hotels, Resorts & Suites is an international hospitality leader with a diverse portfolio of properties. Our mission is to deliver exceptional guest experiences through our dedication to service excellence and operational standards.Job SummaryWe are seeking a skilled Front Office Supervisor to lead the team at our Oaks Queenstown Shores...

  • Front Office Lead

    2 weeks ago


    Queenstown, New Zealand Oaks Hotels Full time

    About the RoleThe successful candidate will have previous experience in a managerial or supervisor role within a hotel environment, preferably in a strata-titled property. You will be required to possess excellent leadership skills, with the ability to motivate and direct a diverse team. Additionally, you should have a strong understanding of trust...


  • Queenstown, New Zealand The Instillery Group Full time

    At The Instillery Group, we're seeking a skilled Front Office professional to join our team.Job DescriptionWe offer a range of benefits, including meals, parking, hotel discounts with Accor Pacific, and more.As a Front Office associate, you will be responsible for delivering exceptional guest service, working collaboratively with your team, and maintaining...


  • Queenstown, New Zealand Rosewood Hotel Group Full time

    **General Information**: - Country/Region- New Zealand- Province/City- Queenstown- Location- Rosewood Matakauri- Department- Rooms - Front Office- Job Type- Full-time PermanentWe are seeking an experienced and dynamic hospitality professional to lead and develop our Front Office team while delivering memorable luxury experiences for our guests. **About the...


  • Queenstown, New Zealand Hind Management Full time

    Who We Are - Ko Wai MatouHere at Sudima Hotels, we have one passion, youWe care, we do the right thing and we work together.As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company...


  • Queenstown, New Zealand Hind Management Full time

    Who We Are - Ko Wai Matou Here at Sudima Hotels, we have one passion, youWe care, we do the right thing and we work together.As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company...


  • Queenstown, New Zealand Mgallery Hotel Collection Full time

    **Delivering Exceptional Guest Experiences**We are seeking a skilled and experienced Guest Service Agent to join our team at Mgallery Hotel Collection. As the first point of contact for our guests, you will play a crucial role in ensuring their stay is nothing short of exceptional.About the Role:You will provide high-standard service to all hotel guests,...


  • Queenstown, New Zealand Rosewood Matakauri Full time

    Rosewood Matakauri is seeking an experienced Front Office Manager to join our team. As a leader in the hospitality industry, we offer a unique opportunity for a skilled and enthusiastic professional to take on a challenging role.Job DescriptionThe successful candidate will be responsible for:Managing the front office team to deliver exceptional guest...


  • Queenstown, New Zealand Minor International Full time

    Job OverviewWe are seeking a seasoned professional to assume the role of Front Office Team Lead at our Oaks Queenstown Shores Resort. As part of our dynamic team, you will play a pivotal role in delivering exceptional customer experiences and fostering a positive work environment.The ideal candidate will possess excellent leadership skills, with a proven...


  • Queenstown, New Zealand Millbrook Resort Full time

    Job OverviewThe Front Office All Rounder is an integral part of our team, delivering exceptional customer service to our guests. We have an extensive range of luxury accommodation at Millbrook Resort, and this role involves ensuring guests are warmly greeted and a tailored experience is delivered.

  • Front Office Manager

    3 weeks ago


    Queenstown, New Zealand Rosewood Matakauri Full time

    Do you have a passion for delivering exceptional, luxury guest experiences and want to support others to thrive as hospitality professionals by sharing your expertise and experience?Come and join us at Rosewood Matakauri where we inspire imagination, enrich lives, and discover the uncharted.About the roleWe are seeking an experienced and enthusiastic...


  • Queenstown, New Zealand Hind Management Full time

    Who We Are - Ko Wai MātouHere at Sudima Hotels, we have one passion, you We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company...

  • Front Office

    1 week ago


    Queenstown, New Zealand The Instillery Group Full time

    Jobs on SEEK - New Zealand's no. 1 Employment, Career and Recruitment sitesubClassification: Front Office & Guest ServicesClassification: Hospitality & TourismJoin our award-winning inclusive team and grow your career with our training and mentoring programsIndulge in perks: meals, parking, hotel discounts with Accor Pacific + moreWe are looking for...


  • Queenstown, New Zealand Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Front Office Agent

    1 week ago


    Queenstown, New Zealand Sofitel Queenstown - Hotel & Spa Full time

    Company Description Permanent position, 32 hours guaranteed per week. Job Description Sofitel Queenstown Hotel & Spa are looking for an exceptional and outgoing Front Office Agent to join our team: - Ensure a professional and attentive service is provided and guest expectations are exceeded. - Respond to guest requests promptly, efficiently and...

  • Front Office Agent

    1 week ago


    Queenstown, New Zealand SOFITEL Full time

    Company Description Permanent position, 32 hours guaranteed per week. **Job Description**: Sofitel Queenstown Hotel & Spa are looking for an exceptional and outgoing Front Office Agent to join our team: - Ensure a professional and attentive service is provided and guest expectations are exceeded. - Respond to guest requests promptly, efficiently and...