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Team Lead
2 weeks ago
Mons Royale is a fast-growing brand in the action and adventure sports space, seeking a Team Lead - Store Experience to join our retail team in Queenstown. As a natural leader, you'll inspire a team to deliver outstanding customer experiences and drive sales, build community connections, and cultivate a customer-first culture.
About the RoleWe want to change the way people think about clothing designed for action and adventure sports. We believe in the benefits of these sports but not their negative impact on the planet. Our mission is to shift the rider from synthetics to natural fibres. To help us achieve this, we're looking for a Store Manager to lead our retail team.
Key Responsibilities- Lead a high-performing team to exceed KPIs and sales targets.
- Demonstrate a solid understanding of retail operations, including POS systems, stock management, and customer service best practices.
- Foster a culture of continuous learning and development among your team.
- Collaborate with the Regional Manager to implement key retail initiatives and strategies.
You will have a strong track record of driving sales and leading a team in a retail environment. Excellent problem-solving skills and a proactive approach are essential. A passion for sustainability, outdoor sports, and the Mons Royale brand mission is also required.
