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Retail Banking Professional

2 weeks ago

Hamilton, Waikato, New Zealand Australia and New Zealand Banking Group Limited Full time

At ANZ, we're striving to create a world where communities thrive. As a Banking Consultant/ Personal Banker, you'll have the chance to make a meaningful impact.

About the Role

In this role, you'll have the opportunity to:

  • Meet the needs of customers across the Retail product set, excluding Home Lending.
  • Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
  • Actively participate in and support bank programs and initiatives.

Your Key Responsibilities:

  • Providing seamless branch experiences.
  • Being part of a collaborative team and acting as a role model and peer coach.
  • Contributing to a significant uplift in customer engagement and advocacy.

What You'll Need:

  • Exceptional customer focus - retail experience is an advantage.
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
  • Ability to multi-task and highly adaptable to change and ambiguity.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.