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Senior Parts Operations Director

1 week ago

Hamilton, Waikato, New Zealand Brandt Tractor Full time

Are you looking for a new challenge in your career?

Brandt, a world-leading equipment dealer, is seeking a highly motivated and experienced professional to join our team as Field Parts Operations Manager.

About Us:

As a company, we are committed to enabling customer success by providing practical and reliable equipment solutions and support. Our mission is focused on building a strong team of unique talents and perspectives.

We strive to design a better way to work with employees to help them maximize productivity and achieve their potential. It starts right here with people like you.

About the Role:

We are seeking an exceptional candidate who possesses knowledge of heavy machinery dealer business practices and a keen understanding of branch operations for parts. The ideal candidate will have experience in executing customer support business plans and strategies, overseeing successful implementation, and reviewing financials.

The successful candidate will also be responsible for developing plans for improved performance of the parts department, ensuring dealer audit criteria are met, and collaborating with Division and Regional CSA managers to provide consistent support for the stores.

About You:

To succeed in this role, you will need excellent interpersonal communication skills, negotiation, and conflict resolution skills. A strong understanding of customer support processes specifically parts operations is essential. Knowledge of products, customers, markets, and competitors is also required.

If you're motivated by success for yourself and your team, you belong with Brandt.

About Us:

At Brandt, we offer a competitive remuneration package, exciting leadership opportunities, great working environment, advancement opportunities within the organization as we grow, ongoing training and development, and being a key part of the continuous growth of our company.

This is a fantastic opportunity to grow your career with a leading company in the industry.