Customer Service Representative
2 days ago
We're a profit for purpose organisation that empowers and enables our people to be their best. Our goal is to be the easiest bank to deal with.
Customer Interaction RoleThis role focuses on customer interaction, involving a range of responsibilities aimed at providing outstanding service to our clients. The position encompasses handling escalations and having discretion to go above and beyond for customers.
Main Responsibilities:
- Assume responsibility for primary tasks, including onboarding and verification processes, AML/CFT compliance, or card operations, in accordance with regulatory requirements.
- Support secondary customer-facing responsibilities to assist clients across broader operations, adapting to provide help when necessary.
- Ensure accurate recording of necessary information for risk assessments, guaranteeing documentation is correct from the outset.
- Provide excellent customer service during interactions by ensuring response times and actions meet established service level agreements.
We're looking for candidates who have:
- At least 2 years of experience in financial services administration.
- Strong attention to detail and ability to monitor productivity targets, accuracy, and data integrity.
- Experience in customer service.
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Customer Service Representative
4 days ago
New Plymouth, Taranaki, New Zealand Homes Full timeWe are looking for a Customer Service Representative who is passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for greeting guests, checking them in, and ensuring their stay is comfortable and enjoyable.You will be trained on our systems to manage room reservations, handle guest inquiries, and...
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Customer Service Representative
1 day ago
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Customer Service Representative
1 week ago
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Technical Service Representative
1 week ago
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Customer Service Representative
7 days ago
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Customer Service Representative
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Customer Services
6 days ago
New Plymouth, Taranaki, New Zealand Avis Budget Group Part timeOur New Plymouth location provides a supportive, friendly, and caring environment for people with similar attributes to join our team.Part-time position available (working 25-hours per week)Entry level position with training providedStable, global organisation with opportunity to move internallyAbout The RoleAs what we call a Rental Operations Agent, you...
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Customer Service Representative
5 days ago
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Customer Success Representative
6 days ago
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Guest Services Representative
3 days ago
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Customer Service Specialist
5 days ago
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Warehouse Customer Service Representative
14 hours ago
New Plymouth, Taranaki, New Zealand The Warehouse Part timeCompany OverviewThe Warehouse is a leading retailer in New Zealand, operating across various brands including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. We strive to deliver exceptional customer experiences through our public good and sustainability initiatives.Job DescriptionWe are seeking a highly skilled and customer-focused...
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Customer Service Representative
4 days ago
New Plymouth, Taranaki, New Zealand Smiggle Full timeAbout SmiggleSmiggle is a global brand known for its innovative products, vibrant colours and unique graphics. Our products are designed to make everyday items fun and exciting.We offer a range of colourful and quirky products that delight kids and parents alike. From backpacks to lunch boxes, Smiggle is the home of unique school and leisure essentials.We...
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Customer Service Representative
8 hours ago
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Nespresso Brand Representative
8 hours ago
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Retail Service Representative
6 days ago
New Plymouth, Taranaki, New Zealand Vodafone New Zealand Limited Full timeRole SummaryThis role involves working as a key member of our Frontline team at Vodafone New Zealand Limited's New Plymouth Store. You will be responsible for delivering exceptional customer service, ensuring that customers' needs are met and exceeding their expectations.Your Key Responsibilities* Deliver world-class service through any touchpoint, including...
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Frontline Customer Support Representative
1 week ago
New Plymouth, Taranaki, New Zealand Vodafone New Zealand Limited Full timeAbout YouWe're looking for a customer-obsessed individual with excellent communication skills, who is a logical thinker and flexible in attitude. You'll be comfortable working rotational shifts, including evenings and weekends, and confident in managing multiple customers & cases from simple to complex.You'll have previous experience in a customer service...
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Retail Service Representative
5 days ago
New Plymouth, Taranaki, New Zealand The Warehouse Group Part timeRole Overview:In this dynamic role, you'll contribute to delivering exceptional customer experiences as part of our in-store service team. You'll be an ambassador for The Warehouse Group, providing expert advice, resolving customer issues, and promoting a positive shopping experience.Key Responsibilities:Address customer concerns and provide...
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Senior Visitor Industry Representative
2 days ago
New Plymouth, Taranaki, New Zealand Taituarā Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Visitor Industry Representative to join our team at Taituarā.The successful candidate will assist in coordinating operational requirements, ensuring exceptional visitor service and experiences within our Visitor Information Centre and retail services. Key responsibilities include roster...
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Customer Engagement Expert
3 days ago
New Plymouth, Taranaki, New Zealand Creative Activation Full timeRole DescriptionCreative Activation is seeking an exceptional Brand Ambassador to join our team and represent Nespresso at leading retailers across New Zealand. As a Brand Ambassador, you will be responsible for delivering outstanding customer experiences, driving sales, and promoting brand values.The Role:Develop and maintain relationships with customers to...