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Boutique Hotel Service Representative

1 week ago


Auckland, Auckland, New Zealand IHG Hotels & Resorts Full time
Job Overview

We are searching for a dedicated Guest Services Agent to join our team at Hotel Indigo Auckland. As our Guest Services Agent, you will be the first point of contact for our guests and will play a critical role in creating memorable experiences.

Key Accountabilities
  • Process payments and handle guest inquiries with a smile
  • Share local knowledge and recommendations to enhance the guest experience
  • Work collaboratively with our team to ensure seamless service delivery
Requirements
  • Excellent communication skills (both written and verbal)
  • Demonstrated reputation for being a positive team player, with a passion for guest experience
  • Prior experience in a similar role within the hotel industry
  • A valid Full NZ driver's license
  • Full working rights within New Zealand with no restrictions
What You Can Expect

We offer a supportive and inclusive work environment, competitive salary, and impressive room discounts. Our company values diversity and promotes a culture of trust, support, and acceptance.