Front Desk Ambassador
4 days ago
Benchmark Senior Living is seeking a highly skilled and customer-focused individual to serve as the Front Desk Receptionist at our Putnam Farms community in Danvers, Massachusetts.
About UsBenchmark Senior Living is a leading provider of senior living communities across the United States. Our mission is to provide exceptional care and services to our residents while creating a warm and welcoming environment for their families and guests.
Job DescriptionThe Front Desk Receptionist plays a critical role in ensuring that our residents receive exceptional service and support. Key responsibilities include greeting visitors, handling phone calls, providing refreshments, managing appointment books, and serving as a concierge for residents.
- Greets visitors immediately upon arrival and provides a warm welcome.
- Handles all phone calls in a timely and courteous manner, routing callers or answering questions as needed.
- Offers refreshments to visitors, such as coffee or water.
- Manages doctor and beauty appointment books, ensuring that appointments are scheduled and reminders are sent.
- Serves as a concierge for residents, assisting with tasks such as calling taxis, handling telephone and/or cable problems, and checking newspaper deliveries.
To be successful in this role, you will need:
- A high school diploma or equivalent certificate.
- Expert knowledge of telephone systems and the ability to teach others.
As a member of our team, you will enjoy a range of benefits, including:
- 8 holidays and 2 floating holidays per year.
- A discounted meal program.
- Paid training and company-provided uniforms.
- An associate referral bonus program.
- Physical and mental health wellness programs.
- A 401(k) retirement plan with company match.
- Tuition reimbursement program.
- Vacation and health and wellness paid time off.
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