Content Strategy Developer

5 days ago


Auckland, Auckland, New Zealand Vista Group Full time

Role Summary

We are looking for a skilled Technical Communicator to join our team at Vista Group. The successful candidate will be responsible for creating a range of technical content, including documentation and video tutorials, to enhance user experience and drive product adoption.

Key Responsibilities

  • Develop, write, and edit a variety of technical documentation, including video tutorials and demonstrations, such as user manuals, online help systems, API documentation, release notes, and training materials.
  • Collaborate with product teams to define and implement content strategies that align with product roadmaps and user needs, incorporating video content where appropriate.
  • Utilize analytics tools to track user behavior, measure document and video effectiveness, and identify areas for improvement.
  • Conduct user research and usability testing to ensure that documentation and video content are user-friendly and meet user needs.
  • Manage multiple documentation and video projects simultaneously, prioritizing tasks, meeting deadlines, and coordinating with cross-functional teams.

Qualifications

  • 3+ years of experience in technical writing or a related field.
  • Strong written and verbal communication skills.
  • Proficiency in technical writing tools and software (e.g., MadCap Flare, Adobe FrameMaker, Microsoft Office Suite).
  • Experience with content management systems (CMS).
  • Knowledge of HTML, CSS, and JavaScript.
  • Experience in video capture tools (Loom, Camtasia, Adobe).
  • Able to quickly learn new technologies and concepts.
  • A keen eye for detail and accuracy.
  • A passion for creating high-quality technical content.

Why Join Us?

  • Excellent work/life balance, including a 4 ½ day working week.
  • Hybrid working.
  • Medical and Life insurance.
  • Volunteer day, enhanced paid parental leave, and wellness benefits.
  • Strong mentoring & career development focus.
  • Fun team events including the Vista Innovation Cup.

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