Customer Support Representative

2 days ago


Tauranga, Bay of Plenty, New Zealand Sign In Solutions Inc Full time
About the Role

We are seeking a skilled Customer Support Representative to join our team at Sign In Solutions Inc. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and a strong understanding of software functionality.

As a Customer Support Representative, you will be responsible for delivering exceptional customer experiences through timely and effective support. This includes addressing customer inquiries via phone, email, and live chat, as well as providing product knowledge and assistance.

You will work closely with our international customers, who rely on us to simplify and streamline their workplace sign-in processes. Your ability to communicate complex information in a clear and concise manner will be essential in ensuring customer satisfaction.



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