Service Delivery Expert

4 days ago


Christchurch, Canterbury, New Zealand Tesla, Inc. Full time
Job Overview

Tesla is seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving any technical issues that may arise.

Main Responsibilities

  1. Manage customer interactions, responding to phone calls, emails, and in-person visits in a timely and professional manner.
  2. Utilize technical knowledge to troubleshoot and resolve customer complaints, escalating complex issues to senior team members as needed.
  3. Maintain accurate records of customer interactions and technical issues using the Dealer Management System.


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