Guest Experience Manager

5 days ago


Wellington, Wellington, New Zealand Ibis, Ibis Styles, Ibis Budget Full time

Why Work for Us?
Ibis Wellington is a dynamic and growing business that offers a unique opportunity for individuals to develop their skills and career in a fast-paced and exciting environment. As a Receptionist, you will be part of a close-knit team that works together to deliver outstanding service and create memorable experiences for our guests.

Your Key Responsibilities:

  • Assisting guests with check-in and check-out procedures;
  • Providing information and recommendations to enhance the guest experience;
  • Maintaining accurate records and adhering to company policies and procedures;
  • Promoting our loyalty programmes and contributing to guest satisfaction;
  • Working closely with other departments to ensure seamless delivery of services.

Requirements:

  • Previous experience in a similar role;
  • Excellent communication and interpersonal skills;
  • Able to work in a fast-paced environment and multitask effectively;
  • New Zealand residency or a valid work visa.

What We Offer
We are committed to providing our team members with the support and resources they need to succeed in their roles. As a Receptionist at Ibis Wellington, you can expect:

],

  • Wellington, Wellington, New Zealand Ihg Hotels & Resorts Full time

    InterContinental Wellington is an iconic location in the heart of Wellington city.We have a strong passion for developing great people and are looking for a Guest Experience Manager to join us on our journey as we continue our business growth.This is a full-time role (40 hours) offering $32 per hour.Your day to dayFor this key role, we're seeking someone to...


  • Wellington, Wellington, New Zealand Ihg Hotels & Resorts Full time

    Company OverviewIHG Hotels & Resorts is a renowned hospitality brand with a strong passion for developing great people and delivering exceptional guest experiences. We are committed to providing memorable moments for our guests, and we're seeking a talented individual to join our team as a Guest Experience Manager.Job SummaryWe are looking for a seasoned...


  • Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Wellington, Wellington, New Zealand Rydges Hotels Limited Full time

    About Rydges WellingtonThe world's coolest little capital is calling your name! Rydges Wellington is the perfect blend of contemporary and functional, with a side of passionate gastronomy at our signature restaurant, Portlander.Job SummaryWe're seeking an experienced hotel manager to lead our Rydges Wellington property, driving growth, and delivering...


  • Wellington, Wellington, New Zealand Rosewood Kauri Cliffs Full time

    Job SummaryThis is a unique opportunity to join the Rosewood Kauri Cliffs team as a Hotel Reception Coordinator. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences.Main ResponsibilitiesYour main responsibilities will include:Providing exceptional customer service to guests;Collating guest accounts and...

  • Guest Services

    5 days ago


    Wellington, Wellington, New Zealand Bolay Fresh Bold Kitchen Full time

    Location: Wellington, FLEmployment Type: Part-TimeSalary: CompetitiveJob Description:Checks station before, during and after shift for proper set-up and cleanliness.Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness.Ascertain guest satisfaction throughout the ordering process.Abide...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    About UsTfe Hotels / Adina Apartment Hotels is a hospitality company dedicated to providing memorable stays for our guests. We're looking for a skilled Guest Services Agent to join our team at Rendezvous Hotel Perth Scarborough.The JobWe're seeking a professional who can go above and beyond to deliver outstanding service. As a Guest Services Agent, you'll be...


  • Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full time

    Job OverviewOaks Wellington Hotel is seeking a highly skilled and enthusiastic Guest Experience Attendant to join our team. As a key member of our Front Office and Food and Beverage teams, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Reception: Welcome...


  • Wellington, Wellington, New Zealand Bolay Fresh Bold Kitchen Full time

    At Bolay Fresh Bold Kitchen, we are seeking a skilled Guest Services professional to join our team. As a key member of our front-of-house staff, you will play a vital role in delivering exceptional customer experiences that exceed our guests' expectations.Key Responsibilities: Ensure the guest dining area is well-maintained and clean throughout your shift....


  • Wellington, Wellington, New Zealand Tangram Full time

    **About The Role**We are seeking a talented individual to join our experience team as a Duty Manager and Team Lead. As a key member of our team, you will be responsible for providing exceptional hospitality to our guests, working closely with our Hospitality Manager and Experience Team to ensure smooth service, and supporting our Head Chef and Sous Chefs in...


  • Wellington, Wellington, New Zealand Anantara The Marker Dublin Hotel Full time

    **Key Responsibilities:**Accurately take and process guest orders in a timely and efficient manner.Demonstrate in-depth knowledge of our beverage menu and provide expert recommendations based on guest preferences.Prepare and serve drinks to guests with attention to detail and a focus on presentation.Ensure strict adherence to Responsible Service of Alcohol...


  • Wellington, Wellington, New Zealand Sofitel Full time

    Sofitel Wellington seeks a talented Night Auditor to support the hotel's operations during the night shift. The ideal candidate will have experience in conducting audits, preparing reports, and maintaining accurate records.Job OverviewThe Night Auditor will be responsible for ensuring the hotel's financial transactions are accurate and up-to-date, while also...


  • Wellington, Wellington, New Zealand Tfe Hotels Group Full time

    About UsTfe Hotels Group is a dynamic and growing company that values innovation, creativity, and teamwork. We are proud to offer a range of career opportunities across our seven brands, from entry-level positions to senior leadership roles. Our goal is to provide exceptional guest experiences, create memorable moments, and build lasting relationships with...


  • Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Experience Attendant to join our team at Oaks Wellington Hotel. As a key member of our Front Office and Food and Beverage teams, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesFront Office...


  • Wellington, Wellington, New Zealand Bolay Fresh Bold Kitchen Full time

    Bolay Fresh Bold Kitchen is seeking a friendly and courteous Hospitality Host to join our team. In this role, you will be responsible for creating a warm and welcoming atmosphere for our guests.Responsibilities: Manage the guest seating process to ensure efficient table turnover and minimize wait times. Communicate effectively with guests to ensure their...


  • Wellington, Wellington, New Zealand Movenpick Full time

    Company OverviewMovenpick Wellington is committed to providing exceptional service and creating memorable experiences for our guests. As a Housekeeping Team Member, you will play a vital role in delivering on this promise.Job DescriptionResponsibilities include:Cleaning guest rooms, storage areas, and corridors to the highest standardsEnsuring guest supplies...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    About Our CompanyRendezvous Hotel Perth Scarborough is part of Tfe Hotels / Adina Apartment Hotels, a hospitality company that prides itself on delivering exceptional guest experiences. We're looking for a charismatic Guest Services Agent to join our team.The PositionWe're seeking someone who embodies our values of authenticity, charisma, and individuality....


  • Wellington, Wellington, New Zealand Bolay Fresh Bold Kitchen Full time

    At Bolay Fresh Bold Kitchen, we're committed to delivering exceptional dining experiences for our guests.We're seeking a highly motivated and courteous Candidate to join our team as a Customer Experience Ambassador. As the first point of contact for our guests, you will be responsible for creating a welcoming atmosphere and ensuring that every guest has an...


  • Wellington, Wellington, New Zealand Erin Hills Full time

    About The RoleWe're seeking a highly motivated Golf Operations Associate to join our team at Erin Hills. This role offers a unique opportunity to work in a fast-paced environment while delivering exceptional guest experiences.ResponsibilitiesDeliver outstanding customer service to our guests, responding to their needs and exceeding expectations.Manage...


  • Wellington, Wellington, New Zealand Novotel Full time

    Navigating Novotel WellingtonWe welcome you to our vibrant hotel community where memorable experiences are crafted every day. As a Front Office Team Leader, you'll play a pivotal role in ensuring seamless guest interactions and transactions.Your Key Areas of ResponsibilityThese encompass:Expertly managing front office operations, integrating front desk,...