5 Star Guest Services Manager

3 days ago


Wellington, Wellington, New Zealand Sofitel Full time

Sofitel Wellington seeks a talented Night Auditor to support the hotel's operations during the night shift. The ideal candidate will have experience in conducting audits, preparing reports, and maintaining accurate records.

Job Overview

The Night Auditor will be responsible for ensuring the hotel's financial transactions are accurate and up-to-date, while also maintaining the highest level of guest satisfaction and property safety.

Responsibilities
  • Verify and reconcile all daily financial transactions, including revenue and expenses.
  • Maintain accurate and up-to-date records of all transactions.
  • Prepare and distribute relevant reports to stakeholders.
  • Ensure the smooth and efficient operation of the hotel's overnight services.
  • Address any guest concerns or issues promptly and professionally.


  • Wellington, Wellington, New Zealand Star Group Full time

    At Star Group, we're on a mission to deliver exceptional dining experiences that leave our customers feeling satisfied and eager to return. As a Front of House Team Member, you'll play a key role in making this happen.You'll be the face of our restaurant, interacting with customers, taking orders, and delivering top-notch service. We're looking for someone...


  • Wellington, Wellington, New Zealand Rosewood Kauri Cliffs Full time

    Job SummaryThis is a unique opportunity to join the Rosewood Kauri Cliffs team as a Hotel Reception Coordinator. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences.Main ResponsibilitiesYour main responsibilities will include:Providing exceptional customer service to guests;Collating guest accounts and...

  • Restaurant Host

    2 days ago


    Wellington, Wellington, New Zealand Star Group Full time

    Company Overview: For over a century, Star Group has been a pillar of the community. Our restaurant and events venue in Wellington's Te Aro offers a unique experience for all our guests.


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    About UsTfe Hotels / Adina Apartment Hotels is a hospitality company dedicated to providing memorable stays for our guests. We're looking for a skilled Guest Services Agent to join our team at Rendezvous Hotel Perth Scarborough.The JobWe're seeking a professional who can go above and beyond to deliver outstanding service. As a Guest Services Agent, you'll be...

  • Guest Services

    4 days ago


    Wellington, Wellington, New Zealand Bolay Fresh Bold Kitchen Full time

    Location: Wellington, FLEmployment Type: Part-TimeSalary: CompetitiveJob Description:Checks station before, during and after shift for proper set-up and cleanliness.Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness.Ascertain guest satisfaction throughout the ordering process.Abide...


  • Wellington, Wellington, New Zealand Star Group Full time

    As a Customer Experience Representative at Star Group, you'll be responsible for providing world-class service to our guests. You'll take ownership of each table, ensuring every customer feels welcome, heard, and catered to.You'll need to be proactive, flexible, and able to think on your feet. Our ideal candidate is a natural problem-solver, possesses...


  • Wellington, Wellington, New Zealand St Pancras Hotel Services Ltd Full time

    **Responsibilities and Requirements**We are seeking a highly skilled and motivated Demi-Chef de Partie to join our kitchen team. The successful candidate will have:A minimum of 2 years of experience in a professional kitchen, preferably in a Michelin-starred establishmentExcellent knife skills and attention to detailA good understanding of kitchen operations...


  • Wellington, Wellington, New Zealand Anantara The Marker Dublin Hotel Full time

    **Key Responsibilities:**Accurately take and process guest orders in a timely and efficient manner.Demonstrate in-depth knowledge of our beverage menu and provide expert recommendations based on guest preferences.Prepare and serve drinks to guests with attention to detail and a focus on presentation.Ensure strict adherence to Responsible Service of Alcohol...

  • Executive Manager

    3 hours ago


    Wellington, Wellington, New Zealand Star Group Full time

    Star Group is seeking a seasoned Executive Manager to join our team at Master Kong. Located on Wellington's waterfront, we offer a unique Asian fusion experience that combines the best of Asian night markets with the laid-back Mount scene.We're looking for someone who has a knack for driving growth, delivering results, and providing exceptional customer...

  • Operational Manager

    6 days ago


    Wellington, Wellington, New Zealand Star Group Full time

    A highly respected establishment in Te Aro, Wellington, Star Group is a renowned restaurant, bar, and events venue. We are seeking a charismatic Business Leader to join our team. With a proven track record of driving results in high volume venues, you will be responsible for leading by example, mentoring staff, and providing exceptional customer service.Key...


  • Wellington, Wellington, New Zealand Ihg Hotels & Resorts Full time

    InterContinental Wellington is an iconic location in the heart of Wellington city.We have a strong passion for developing great people and are looking for a Guest Experience Manager to join us on our journey as we continue our business growth.This is a full-time role (40 hours) offering $32 per hour.Your day to dayFor this key role, we're seeking someone to...


  • Wellington, Wellington, New Zealand Ibis, Ibis Styles, Ibis Budget Full time

    Why Work for Us?Ibis Wellington is a dynamic and growing business that offers a unique opportunity for individuals to develop their skills and career in a fast-paced and exciting environment. As a Receptionist, you will be part of a close-knit team that works together to deliver outstanding service and create memorable experiences for our guests.Your Key...

  • Kitchen Associate

    5 days ago


    Wellington, Wellington, New Zealand Star Group Full time

    Experience the art of cooking and take your first step into the world of professional culinary arts at Star Group.We're seeking an enthusiastic Apprentice Chef to join our team and contribute to creating memorable dining experiences for our guests.About Our TeamWe're a group of passionate individuals dedicated to delivering world-class hospitality services....

  • Restaurant Director

    6 days ago


    Wellington, Wellington, New Zealand Star Group Full time

    Joining Star Group as a Business Leader, you will have the opportunity to shape the future of our iconic establishment. With a reputation for delivering exceptional experiences, we are seeking a talented individual who can lead our team with confidence and passion. As a seasoned motivator, you will be responsible for driving results, developing staff, and...


  • Wellington, Wellington, New Zealand Novotel Wollongong Northbeach Full time

    **Job Overview**Accor Wellington represents a portfolio of leading hotels, including Sofitel, Mövenpick, Novotel, and Ibis Hotels.ResponsibilitiesProcess hotel reservations to ensure that hotel revenue opportunities are maximised at every stage.Coordinate with other hotel departments to ensure guest requests and preferences are accommodated.Resolve any...


  • Wellington, Wellington, New Zealand Ihg Hotels & Resorts Full time

    Company OverviewIHG Hotels & Resorts is a renowned hospitality brand with a strong passion for developing great people and delivering exceptional guest experiences. We are committed to providing memorable moments for our guests, and we're seeking a talented individual to join our team as a Guest Experience Manager.Job SummaryWe are looking for a seasoned...


  • Wellington, Wellington, New Zealand Novotel Full time

    Navigating Novotel WellingtonWe welcome you to our vibrant hotel community where memorable experiences are crafted every day. As a Front Office Team Leader, you'll play a pivotal role in ensuring seamless guest interactions and transactions.Your Key Areas of ResponsibilityThese encompass:Expertly managing front office operations, integrating front desk,...

  • Senior Team Member

    1 day ago


    Wellington, Wellington, New Zealand Star Group Full time

    The Star Group is looking for a skilled Senior Team Member to lead its Duty Manager team. As a seasoned professional with a proven track record in hospitality management, you'll be responsible for overseeing daily operations, managing staff, and driving revenue growth.Your expertise will help us maintain our high standards of service quality, while your...


  • Wellington, Wellington, New Zealand Star Group Full time

    About UsAt Star Group, we pride ourselves on delivering world-class hospitality and events in Wellington's premier conference and meeting venues at Harbourside Function Centre.We offer unique spaces tailored to your needs, from intimate gatherings to large-scale events. Our team is dedicated to showcasing the best of New Zealand's coolest capital.Our...

  • Demi-Chef De Partie

    4 days ago


    Wellington, Wellington, New Zealand St Pancras Hotel Services Ltd Full time

    Demi-Chef de PartieFine Dining Restaurant, New Opening.Wednesday to Saturday.Kings Cross.The Megaro Collection is welcoming its newest addition, Voyage with Adam Simmonds.Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross will open its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of...