Project Delivery Manager

2 weeks ago


Auckland, Auckland, New Zealand Fnz Full time

About the Role:

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As a Delivery Manager at FNX, you will lead all aspects of assigned delivery projects within one of our Solution Centres. You will actively drive projects to deliver to agreed time and quality commitments.

This role requires an uncompromising focus on delivering to project milestones and the ability to motivate teams to achieve those milestones. The Delivery Manager has responsibility for managing the day-to-day activities of all the Analyst Testers, Analyst Developers, and other assigned team members for the project.

You will liaise on a regular basis with the client engagement Project Managers. The role reports directly to the Head of Delivery and may include other duties as required by the Head of Delivery and the Head of Solution Centre from time to time.

Specific Role Responsibilities

  • Project Delivery Management: Maintaining an accurate understanding of project scope, deliverables, and schedule and delivery expectations from Solution Consultants, Project Managers, and Client Directors.
  • To be ruthless in managing change to agreed scope.
  • Understand broader business context of the Client and business case for the project.
  • Estimation: Creating, owning, and maintaining accurate and detailed estimates of project activities and determining the most efficient project approach and resource utilisation.
  • Ability to dissect and challenge all delivery estimates.
  • Maintaining resource allocations in the required tool(s) with the appropriate Resource Manager.
  • Planning and scheduling: Creating, owning, and maintaining project schedules/plans, detailing all activities to be completed by the Solution Centre on a project.
  • Assigning responsibilities for project activities and their delivery milestones to ensure the most efficient use of resources and skill sets.
  • Identify upfront and secure the resources (people, services, infrastructure, 3rd party) required to deliver the project and to forward plan with efficient capacity planning.
  • Project tracking: Daily monitoring of progress against project milestones and expected daily throughput, promptly reporting any deviation from plan to the Head of Delivery.
  • Quality assurance: Monitoring the quality of deliverables and working with the functional heads to manage quality.
  • Delivery focus: Ensuring the project team tracks and delivers against the milestones in the project schedule and being ultimately accountable for the success or failure of the work the team is responsible for delivering.
  • Ensure sprints are managed meticulously and all analysis/build/test activities are managed in line with sprint dates and exit criteria.
  • Risk management: Identifying and managing project delivery issues, risks, and dependencies, promptly reporting any variation to the Head of Delivery.
  • Continuous Improvement: Contributing to post-implementation reviews, when required, to identify learning and improvement opportunities for future projects.
  • Reporting and Communication: Providing clear, concise, and accurate reports on project status, progress against milestones, daily velocity, and burn down, issues, and risks in the agreed format and within the agreed timeframes.
  • Create, manage, and track project artefacts, including but not limited to:
    • Project development schedules
    • Detailed build project plans


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